Sales Engineer

About the Job
Rapyd has unified payments, payouts, and fintech on one worldwide platform, and we’re assembling the world’s best team to liberate global commerce. With offices in locations such as Tel Aviv, Amsterdam, Singapore, Iceland, London, Dubai, Hong Kong, and the U.S., the opportunities at Rapyd are limitless. We believe in straight talk, quick decisions, strong execution, and elegant solutions. Rapyd is where hard work pays off and careers take off. Join us and let’s build the future of fintech together.

As a Sales Engineer, you will be responsible for:

• Being part of a global team of Sales Engineers.
• Delivering great end-to-end integrations, working in tandem with Product and Engineering, and informing the product roadmap based on our clients’ needs.
• Gathering information, defining, and documenting integration plans.
• Ensuring partner success by collaborating across our cross-functional team.
• Creating and delivering personalized technical sales presentations.
• Evangelizing the product and our network in the technical community.
• Face-to-face representation at partners and conferences.
• Monitoring technical performance metrics as the client ramps up.

Requirements:

• 3-5 years of experience in a client-facing role as a Sales Engineer, Customer Success, Support, or in Professional Services.
• Experience within the payments or banking industry is a significant advantage.
• Must have experience in API-based integration, web services, system debugging, and log analysis.
• Excellent technical writing skills and a clear documentation style are required.
• Strong client and partner empathy.
• Experience with SQL, Kibana, and Postman (or similar) is necessary.
• Familiarity with AWS/cloud provider dashboards, Jira, and Confluence is advantageous.
• Strong project management experience is a plus.
• A Bachelor’s degree in Engineering or a relevant technical discipline, or comparable professional experience is required.
• Must be ready and willing to travel and have dynamic working hours.
• Fluent in English is a must.