Senior Solutions Architect
MongoDB Dubai, United Arab Emirates
About the Job
Proudly voted a Great Place to Work®, Unifonic is a dynamic startup in the SaaS space revolutionizing the way businesses communicate. Our energetic team of over 500 Unifones is dedicated to delivering the best possible experience to more than 5,000 customer-centric companies. We take pride in our fun and collaborative work environment, where creativity and innovation are constantly encouraged. As shareholders in the business, we’re much more than a group of passionate communicators—we are Unifones, and we invite you to be part of something big!
Our Engineering team is responsible for designing, developing, and maintaining the systems and technologies that drive Unifonic’s solutions. We closely collaborate with other departments to ensure our products and services meet customer needs. If you are passionate about technology and eager to work on cutting-edge communication and engagement solutions, we want you on our team.
As an Engineering Manager, Software, you will play a pivotal role in defining, leading, and delivering Unifonic’s products on time and within budget. This involves overseeing a project's entire lifecycle, communicating with key stakeholders, supporting Unifonic’s product portfolio, and continually improving our product, project, and vendor management processes.
Key Responsibilities
What You’ll Bring
Benefits
As a Unifone, you will receive a range of benefits, including:
Join us in shaping the future of communication!
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Unifonic is a leading customer engagement platform and Software-as-a-Service (SaaS) provider based in the Middle East. It uses conversational AI technology to streamline omnichannel communication and revolutionize customer experiences for businesses. Unifonic’s solutions empower organizations to manage all their customer communication channels, including text, voice, WhatsApp, and web, from a single platform. This helps businesses to create stronger customer relationships while minimizing communication infrastructure costs. Unifonic specializes in connecting local enterprises with their customers, including leading banks, financial institutions, and government entities throughout the region, as well as healthcare, retail, e-commerce, and transport and logistics providers worldwide. With proven expertise in serving emerging markets since 2006, Unifonic safely handles over 10 billion annual transactions for millions of recipients across 160 countries. Unifonic’s commitment to service excellence is backed by a local corporate presence in six countries and a dedicated team of over 400 professionals serving clients 24/7.
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