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Techno Functional Project Manager

Virtusa Dubai, United Arab Emirates Posted: 03 Apr 2024

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Financial

  • Salary unspecified
  • Zero income tax location

Accessibility

  • Apply from abroad

Requirements

  • Experience: Senior
  • English: Professional

Position

  • Role: Techno Functional Project Manage- Skill: Project Management
  • Experience: 10+ Years
  • Job Description:
    • Manage the production systems / Projects technical activities / Coordination within IT owned by WBG- Risk, Treasury & Trade solutions.
    • Provide technical operational support and issues and problems resolution for assigned systems.
    • Articulate and document business requirements for projects, change requests, etc.
    • Manage vendor service level and quality of development.
    • Coordination between project and business teams during the execution of projects and tasks.
    • Provide business with required technical support, assessments, and reports.
    • Propose technical recommendations and improvements.
    • Mitigate risks and close audit points if any on the applications and processes.
    • Manage multiple initiatives and track projects/BAU requests/ CRs to closure.
    • Closely monitor the incidents tickets and problem tickets and close them before the breach of SLA.
    • Understand the latest technology trends and provide improvement suggestion in the products.
    • Review the vendor proposal and provide feedback on the same to ensure the completeness of the scope and quality.
    • Provide periodic reports and monthly updates on the ongoing initiatives to business and PMO.
    • Follow-up with service teams/vendors for support issues and respond quickly to service tickets in a timely manner.
    • Facilitate and UAT of projects, CRs by adhering to Quality control policies and guidelines.
    • Support go-live and post go-live activities for projects and any releases to production.
    • Provide First Line and Second Line Support to all the assigned applications.
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About Virtusa

Virtusa is a global provider of digital strategy, digital engineering, and IT services and solutions. We combine logic, creativity, and curiosity to build, solve, and create innovative solutions for our clients' most pressing business challenges. Our services include consult & design, engineer & automate, and analyze & optimize, across various industries.

Benefits at Virtusa

    • Opportunities for continuous learning and career advancement
    • Flexible work arrangements to accommodate different needs
    • Competitive compensation packages and recognition programs
Learn more