Consultant | Business/System Analyst | Technology and Transformation

About
Deloitte is one of the largest and most prestigious professional services firms in the world. We aim to make an impact that matters, challenging ourselves to provide innovative insights, solving complex challenges, and unlocking sustainable growth for our clients, people, and society. Our commitment to an exceptional career experience and an inclusive, collaborative culture sets us apart in our industry.

Job Summary
We are seeking a highly analytical and technically proficient Consultant – Business/System Analyst to join our Technology Strategy and Transformation team. This role involves gathering, analyzing, documenting, and validating business and system requirements in alignment with organizational objectives.

Key Responsibilities

• Perform requirement gathering, analysis, documentation, and validation of business and system requirements
• Assist in developing and maintaining frameworks that align with organizational business goals and regulatory requirements
• Conduct business process analysis and assess the impact of technology solutions across departments
• Provide support with proposals and RFP responses
• Develop and document use cases, user stories, process flows, and service journey maps using industry-standard tools
• Translate business requirements into clear and actionable system requirements (functional and non-functional)
• Collaborate with cross-functional teams to ensure alignment of requirements throughout the project lifecycle
• Conduct gap analyses and recommend improvements to existing systems and processes
• Contribute to training and knowledge transfer activities

Qualifications/Requirements

• Bachelor’s degree in information systems, Computer Science, Business IT, or a related field
• 3–6 years of professional experience in business analysis, systems analysis, or consulting roles
• Professional certification such as CBAP, CCBA, or PMI-PBA is optional
• Demonstrated experience working with enterprise platforms such as ERP, CRM, or workflow automation tools
• Proficient in tools such as JIRA, Confluence, MS Visio
• Solid understanding of software development life cycle (SDLC) methodologies including Agile, Scrum, and Waterfall
• Excellent written and verbal communication skills in both English and Arabic

Location
Amman - JDC, Doha, Riyadh