About the Role
At the company, you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop, and cure diseases and ensure everyone has access to healthcare today and for generations to come. The company Diagnostics Kuwait early in career Program is a 12-month rotational development program designed for high potential individuals at an early stage of their careers, and no work experience is required. The program accelerates professional development, enabling participants to be key contributors to the company's mission.
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Responsibilities
As a Field Service Assistant Engineer for a duration of 11 months with 1 month rotational opportunity, your main responsibilities will include:
- Assisting the Field Service Engineers in on-site activities, including troubleshooting, maintenance, and installation of lab analyzers.
- Joining senior engineers during preventive maintenance and repairs to gain practical, hands-on experience in maintaining laboratory equipment.
- Supporting the field service team by communicating with customers, collecting feedback, and ensuring customer needs are met during service visits.
- Assisting in basic equipment checks, documentation, and ensuring customer sites are prepared for upcoming service visits.
- Shadowing senior engineers to learn best practices for resolving technical issues, replacing spare parts, and calibrating instruments.
- Helping with logistical and operational tasks, such as preparing tools, spare parts, and equipment for field visits, ensuring that the team is well-equipped.
- Maintaining communication with the field service team to ensure smooth coordination of daily operations and service schedules.
- Assisting in preparing service reports, documenting completed work, and updating systems for tracking maintenance activities.
- Participating in continuous learning opportunities to enhance technical knowledge and customer service skills.
Your Opportunity
- Gain hands-on experience by working directly with Field Service Engineers, learning from their expertise while supporting critical service activities.
- Build a network within the company through a structured rotational program designed to enhance your skills and career growth.
- Access senior leaders and mentors to guide your professional development and ensure a fulfilling learning experience.
- Contribute to projects that directly impact patient outcomes while developing a strong foundation in field service operations.
Who You Are
- You hold a Bachelor degree in Engineering, Biomedical, Electronic, Mechatronics, or relevant fields.
- You are early in your career, and fresh graduates are preferred.
- Basic understanding of healthcare systems and laboratory equipment is preferred.
- You have strong problem-solving skills and the ability to communicate effectively with customers and colleagues.
- You are motivated to work in a hands-on environment and support field operations.
- You possess excellent teamwork and communication skills, with a proactive and learning-oriented mindset.
- Proficiency in English is required.
Program Characteristics/Scope
- A rotational talent development program.
- 12 months in different disciplines.
Our Mission
The company is a global pioneer and leader in Personalized Healthcare. We provide breakthrough differentiated medicines and diagnostic tests using expertise in Science, Technology, and Data so that people can live better lives. We believe it’s urgent to deliver medical solutions right now – even as we develop innovations for the future. We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all.
Working together, more than 100,000 employees across 100 countries are pushing back the frontiers of healthcare. Our success is built on innovation, curiosity, and diversity. The company is an Equal Opportunity Employer.
Let’s build a healthier future, together.
