Business Analyst - ITSM
IT Services and Solutions Company Dubai, United Arab Emirates
Unlock employer Abu Dhabi, United Arab Emirates Posted: 05 May 2025
The Incident Response Manager will lead the Cyber Security Incident Response unit, overseeing day-to-day operations and managing the Security Operations Center (SOC) shifts. This role involves collaboration with various internal teams, departments, external partners, and cybersecurity agencies to ensure effective and timely responses to security incidents. The manager is expected to exhibit strong leadership skills, foster teamwork, optimize team performance, and develop incident response strategies.
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Unlock employer & apply directlyKey responsibilities include managing L3 security incidents from detection to resolution, utilizing AI-driven threat detection, and maintaining robust incident response frameworks based on industry standards such as NIST and MITRE ATT&CK. Strong crisis management and stakeholder communication skills are crucial for coordinating during high-impact security events.
Key Responsibilities:
Required Skills and Qualifications:
Experience:
This role requires a dynamic leader capable of adapting to rapidly changing threats while ensuring communication and operational efficiency during security incidents.
Location: Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates
Work Conditions: On-site, Full-time
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