Officer - KYC Remediation, BB KYC Outbound Team

The KYC Officer – KYC Remediation is responsible for ensuring the delivery of KYC remediation targets with minimal rejects. They will ensure that KYC documents and information obtained from customers meet the standards as per the AML/Sanctions Policy of the company.

Responsibilities

• Review the appropriateness of risk levels assigned to customers and ensure documents obtained align with the requirements for each risk level.
• Achieve monthly remediation targets and identify opportunities for seamless KYC remediation.
• Ensure daily contact with customers and manage appointments for document collection effectively.
• Collaborate with the KYC Coordinator to provide relevant information for daily updates to the MIS.
• Participate in training, coaching, and all team activities to enhance compliance and improve service quality.

Requirements

• In-depth knowledge of KYC documentation and systems used by the company.
• Graduate in any discipline with 5-6 years of banking experience.
• Strong communication, customer focus, and problem-solving skills.

Location
United Arab Emirates