Specialist Performance and Order Management

About the Role
This position is focused on the development and optimization of the Work Order Management System to enhance operational efficiency and overall business performance. The role involves managing purchase requests and ensuring compliance with project requirements and governance policies while facilitating seamless coordination among various teams to ensure timely order processing and project delivery.

Key Accountabilities

• Drive the development and optimization of the Work Order Management System to enhance operational efficiency and business performance.
• Deliver reliable integration and reporting capabilities that enable effective supplier/vendor management and workflow automation across the organization.
• Manage and validate Purchase Requests (PRs) from project teams and vendors, ensuring compliance with approved project requirements, budgets, and governance policies.
• Facilitate timely creation and processing of Purchase Orders (POs) based on approved Bills of Quantity (BOQs) and relevant approval workflows.
• Coordinate with Procurement, Finance, Project Delivery teams, and vendors to ensure smooth and timely order processing.
• Review Project Acceptance Certificates (PACs) and Bills of Quantity (BOQs) to support accurate and timely Goods and Services Receipt Note (GSRN) processing.
• Manage material Move Order requests and coordinate material supply from company warehouses to support project delivery.
• Monitor and track CAPEX and OPEX budget realization against monthly and annual targets, highlighting variances and risks.
• Ensure adherence to company procurement procedures, financial controls, and governance standards while maintaining accurate project records.
• Provide end-to-end support and issue resolution for teams and vendors on PR, PO, GSRN, and procurement-related matters to ensure uninterrupted project execution.

Qualifications

• Bachelor of Science or Equivalent

Experience

• 10+ years’ experience in the telecom/IT sector
• Experience working with ERP & Project management systems such as Oracle, Jira, and SharePoint
• Procurement & Financial Governance experience
• Advanced proficiency in Microsoft Office applications
• Basic to advanced level in Microsoft SharePoint
• Basic to advanced level in Microsoft Power BI
• SharePoint developer & data analytics experience

Skills

• Project Order Management
• Procurement & Financial Governance
• Budget Planning & Tracking
• Strong analytical, reporting, and stakeholder management skills
• Project Coordination & Handover Management
• Reporting & Performance Monitoring
• Stakeholder Management
• Process Improvement
• Attention to Detail
• Communication & Collaboration
• Problem Solving & Analytical Thinking