Technology Specialist

Engages with and reaches out to customers proactively and independently. Utilizes knowledge of customer context, solution or portfolio expertise, and technical and industry knowledge to build credibility with customers. Leads and ensures technical wins for core and adjacent technologies by facilitating technical discussions and establishing rules of engagement.

Supports partner technical capacity by identifying skill and resource gaps and providing feedback to internal teams. Captures core competitive knowledge to enhance team capabilities and contribute to strategy development, leveraging knowledge of competitors and open-source solutions.

Location
Riyadh, Saudi Arabia

Work Conditions

• Full-Time
• Up to 50% work from home
• Travel: 0-25%

Responsibilities

• Works with account and marketing teams to shape strategic win and customer success plans, tailoring Microsoft messaging to the audience.
• Captures core competitive knowledge and relays it to product and engineering teams.
• Monitors internal tech community posts and acts as a mentor in their technology area.
• Engages with customers, leading technical discussions and ensuring customer success.
• Supports partner technical capacity and engages in partner sell-with scenarios.
• Presents architectural patterns to partners or customers, overseeing demonstrations of products, services, and integration capabilities.

Qualifications

• Master's Degree in Computer Science, Information Technology, or related field AND 3+ years of technical pre-sales or consulting experience, OR
• Bachelor's Degree in Computer Science, Information Technology, or related field AND 4+ years of technical pre-sales or consulting experience, OR
• 5+ years of technical pre-sales or consulting experience, OR equivalent experience.

Additional Qualifications

• Certification in relevant technologies (e.g., Office 365, Power BI, Azure).
• 4+ years of experience with cloud and hybrid infrastructures, including architecture designs and migrations.
• 6+ years of technical pre-sales, consulting, or technology delivery experience, OR equivalent experience.

Benefits

• Industry-leading healthcare
• Educational resources
• Discounts on products and services
• Savings and investments
• Maternity and paternity leave
• Generous time away
• Giving programs
• Opportunities to network and connect