Visa Direct is a suite of products that the company provides to clients—including issuers, acquirers, processors, merchants, and service providers—to enable the movement of money to cards, accounts, and wallets globally. One of the prime responsibilities of the Visa Direct Ecosystem team is ensuring that the payment stakeholders that sit between a company that wants to pull funds or disburse funds to a Card, Account or Wallet and the Visa network can successfully support Visa Direct transactions.
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Responsibilities
- Execute multi-year ecosystem growth plans, spanning enablement, acceptance, performance, compliance, and revenue outcomes.
- Support activation of cross-border payment corridors, ensuring market readiness, regulatory alignment, and seamless technical integration.
- Monitor and manage ecosystem readiness and performance, including approval rates, fraud and risk metrics, data integrity, and overall operational health.
- Lead issuer acceptance and performance optimization initiatives, including new and emerging Visa Direct use cases.
- Oversee post-launch monitoring and continuous improvement initiatives to ensure scalable, high-quality ecosystem performance.
- Drive data-driven initiatives to improve acceptance quality, consistency, and operational resilience across endpoints.
- Partner with global and regional product teams to ensure ecosystem readiness for new capabilities, releases, and innovations.
- Lead issuer and partner readiness across the full Visa Direct endpoint portfolio, ensuring consistent acceptance and operational execution.
- Serve as a Visa Direct product ecosystem SME, guiding clients through technical, operational, and compliance requirements.
- Collaborate with cross-functional business, product, technology, client services & other teams to drive ecosystem readiness and high approval rates for Visa Direct products.
- Work closely with the sales & account managers to plan and manage the client’s integration strategy, schedule, and deadlines.
- Create presentations for internal approvals and external client-facing discussions.
Qualifications
- 10 or more years of relevant work experience with a bachelor’s degree or at least 2 years of work experience with an Advanced degree (e.g., Masters, MBA, JD, MD).
- Experience in digital payments, eCommerce, and the broader payments ecosystem.
- Ability to combine aspects of the business and commercialization with technical understanding.
- Exceptional interpersonal and presentation skills and a proven ability to influence and communicate effectively across regional and functional lines.
- Excellent communication, storytelling, and presentation skills.
- Strong organizational skills with the ability to manage a complex set of priorities.
- Demonstrated flexibility and adaptability in response to changing roles, priorities, and responsibilities.
- Proven conflict management and negotiation skills, with the ability to build trust and achieve program goals.
Work Conditions
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
