About the Job
Accenture Technology provides a powerful range of capabilities tailored to meet our clients' complex business needs. With unmatched industry experience and leading technologies from our ecosystem partners and startups, we help our clients continuously innovate at speed and scale. In this role, you will integrate innovation, intelligence, and industry expertise with the latest technologies to empower clients to transform their businesses.
Job Description
- Align with clients and various vendors on the necessary tools to support network operations.
- Identify and ensure operational tools are in place.
- Assess the integration and functionality of OSS/BSS systems and validate the interfaces.
- Embed OSS/BSS in testing activities from an end-to-end operational perspective.
- Ensure OSS/BSS are integrated into the client's operational structure for seamless service delivery.
- Facilitate end-to-end observability and traceability across network and customer services.
- Enable autonomous networks (AN) to introduce automation, analytics, AI, machine learning, and generative AI.
- Manage data enablement, access, and quality across networks and services.
- Collect and refine client requirements for OSS/BSS.
- Collaborate with module vendors regarding functionality and capabilities of existing tools.
- Ensure OSS/BSS tools are operationally ready for Network Operations Center (NOC) processes, including incident management and release management.
- Support data management across all OSS/BSS tools.
- Provide the Program Management Office (PMO) with updates on program-related issues and risks in the OSS/BSS domain.
- Assist the Cloud Lead in integrating OSS/BSS into the network cloud architecture.
- Support the Network Migrations Lead in migrating existing OSS/BSS or their data as required.
- Work with the Operations Lead to incorporate OSS/BSS into operational structures.
- Collaborate with the Head of E2E Network Architecture to define necessary interfaces and technical requirements in the OSS/BSS domain.
Qualifications
Preferred skills for this position include expertise in Business Support Systems (BSS), End-to-End (E2E) processes, interfaces, KPIs, open-source software, program management, project governance, and service-level agreements (SLAs).
About the Company
Accenture Middle East is a leading global professional services company focused on technology-driven transformation for businesses, governments, and organizations. With a commitment to creating 360° value, we leverage our expertise in cloud, data, and AI, alongside unmatched industry knowledge, to deliver significant results for our clients. Our culture fosters shared success, driving tangible outcomes across various industries globally.
