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Solutions Engineer

Acronis Dubai, United Arab Emirates Posted: 22 Feb 2025

Financial

  • Estimate: $50k - $70k*
  • Zero income tax location

Accessibility

  • Fully Remote
  • Apply from abroad
  • Visa Provided

Requirements

  • Experience: Senior
  • Arabic: Professional

Position

About the Job:
Acronis is a world leader in cyber protection, empowering businesses with cutting-edge technology to monitor, control, and protect vital data. We are in an exciting phase of rapid growth and expansion and are seeking a Solutions Engineer to join us in creating a CyberFit future and protecting the digital world.
As a Sales Engineer at Acronis, you will collaborate closely with the Sales Team to execute pre and post-sales activities driving Cloud and On-Premise business within Saudi Arabia and the Middle East region. Your role will involve driving the adoption of Acronis’ products and solutions in both customer and partner settings by effectively articulating the strengths of our solutions, understanding client requirements, and delivering tailored outcomes.

Key Responsibilities:

  • Deliver presentations to customers, partners, and public audiences on Acronis’ technology and solutions.
  • Manage customer evaluations and proof of concept activities for Acronis’ solutions.
  • Articulate compelling solutions to solve customer business problems beyond specific technical requirements and act as a technical advisor.
  • Produce written proposals and technical responses to RFIs and RFPs.
  • Conduct hands-on demonstrations and knowledge transfers of Acronis’ solutions to customers and partners.
  • Support existing channel and cloud partners on technical queries.
  • Develop customer solution proposals and necessary documentation.
  • Provide input to Product Management, Engineering, and Customer Service based on customer and market feedback.

What You Bring:

  • 5 or more years’ experience as a PreSales/Sales Engineer or in a similar customer-facing technical role.
  • Experience with IT Security software and/or hardware, Backup, Disaster Recovery, and Storage solutions.

Technical Knowledge Required:

  • Understanding of IT storage software and computing architectures, operating systems, and applications.
  • Familiarity with Cloud and Virtualization technologies.
  • Knowledge of IT security industry, including Endpoint Security and Data Loss Prevention.
  • Experience with Microsoft and Linux operating systems, SaaS, and IaaS technologies such as Microsoft Office 365, Google Gsuite, and Amazon AWS.
  • Ability to translate customer business needs into effective technical solutions.

Skills:

  • Strong presentation and public speaking abilities.
  • Excellent problem-solving abilities and the proficiency to manage stress effectively.
  • Strong interpersonal skills, self-motivated, customer-oriented, and enthusiastic.

Language Requirements:
Experience in handling communications in multiple languages is beneficial, as Acronis products are available in over 150 countries and 40 languages.

Acronis revolutionizes cyber protection by unifying backup, disaster recovery, storage, anti-malware, and protection management into one comprehensive solution. Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis is trusted by over 5.5 million home users and 500,000 companies globally, including top-tier professional sports teams.
Acronis is an equal opportunity employer. All qualified applicants will be considered for employment without regard to various protected statuses.

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About Acronis

Acronis delivers cyber protection for data, applications, and systems through award-winning technologies. They offer antivirus, backup, disaster recovery, endpoint protection management solutions, and AI-based antimalware and blockchain-based data authentication technologies through service provider and IT professional deployment models.

Benefits at Acronis

    The company values mutual trust, respect, personal achievement, individual leadership, and contributing positively to communities and the world. The work environment is challenging, dynamic, and hands-on, promoting responsibility, ownership, and career growth.