Data Center Technician (Saudi National Only)

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. We are looking for Data Center Technicians to join our expanding Infrastructure Operations team. Data Center Technicians are the primary resolver who troubleshoot and solve a range of datacenter infrastructure issues including hardware, fiber, networking, and related problems.

Key Responsibilities

• Follow and maintain the highest safety standards and diligently encourage a world-class safety culture.
• Diagnose hardware and network problems followed by physical repairs.
• Troubleshoot events within internal Service Level Agreements (SLAs).
• Perform root cause analysis of equipment failures.
• Manual handling and lifting of equipment may be required (weight limits in accordance with regulations).

Requirements

• Bachelor's degree in information technology or computer science.
• Experience with computer hardware troubleshooting and repair.
• Must have Saudi Arabian citizenship.

Preferred Qualifications

• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure.
• Large Scale Data Center experience.

Work Conditions
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.