At Amazon, we are committed to delivering a trustworthy shopping experience for our customers by ensuring product safety, compliance, authenticity, and quality. One of the ways we achieve this is through comprehensive product imaging solutions and automated image processing. As a Senior Product Manager in this critical role, you will be responsible for defining the strategic vision and roadmap for leveraging product imaging across the entire customer journey, from listing to fulfillment and returns.
Your primary focus will be on working cross-functionally to maximize the utilization of product images, consolidate the various imaging solutions owned by different technical teams, and improve the overall approach to address safety, compliance, and quality concerns. This will involve gathering requirements from diverse stakeholders, including policy teams, and collaborating with engineering and science teams to leverage automation and machine learning technologies.
Successful applicants will have experience working with both technical and non-technical teams, extensive analytic, program management, and strategic stakeholder management experience. You will be at the center of exciting product initiatives that span across teams located globally. You bring experience in delivering end-to-end products, exposure to automation and machine learning, a keen eye for detail, and the ability to create roadmaps with competing priorities. You are a problem solver with great communication skills, capable of influencing stakeholders and working effectively with global teams.
Key Responsibilities:
- Define the holistic product vision and roadmap for imaging solutions, considering diverse use cases related to safety, compliance, authenticity, and quality across the entire product lifecycle.
- Develop clear and comprehensive requirements, working closely with partner tech teams to deliver optimal solutions that address customer and business needs while reducing friction.
- Lead requirement gathering from dependent businesses, draft and present business requirements documents (BRDs) and prioritization plans.
- Manage relationships with engineering and science teams to ensure effective implementation of deliverables.
- Partner with program teams to understand policy and process gaps, and develop solutions to address them.
- Explore opportunities to develop cost-to-serve reduction strategies, leveraging imaging capabilities beyond core use cases.
- Champion the adoption of a consolidated imaging solution across the organization, ensuring it becomes the singular approach for all relevant use cases.
Basic Qualifications:
- Bachelor's degree.
- Experience owning and driving roadmap strategy and definition.
- Experience with feature delivery and product tradeoffs.
- Experience contributing to engineering discussions around technology decisions and strategies.
- Experience managing technical products or online services.
- Experience representing and advocating for critical customers and stakeholders during executive-level prioritization and planning.
Preferred Qualifications:
- Experience using analytical tools, such as Tableau, Qlikview, and QuickSight.
- Experience in building and driving the adoption of new tools.
Work Conditions:
- Full-time position.
- Collaborative work environment with cross-functional teams.
- Focus on delivering high-quality customer experiences.
Language Requirements:
- Not explicitly mentioned. Please specify if applicable.
Our inclusive culture empowers our employees to deliver the best results for our customers. If you have a disability and need workplace accommodation or adjustment during the application and hiring process, please inquire for more information.
