About the Job:
ASMO is a groundbreaking joint venture between DHL and Aramco, aiming to set a new benchmark in the procurement and supply chain landscape. We are focused on providing reliable end-to-end integrated procurement and supply chain services for companies across various sectors, including industrial, energy, chemical, and petrochemical. Our initial goal is to support Saudi Aramco and its affiliates, with plans to expand throughout the MENA region.
The IT Solutions Analyst (Logistic) will manage and analyze the Warehouse Management System (WMS) to facilitate ASMO’s logistics operations. Acting as a liaison between technical and end-user aspects, this role will support system adoption and utilization, increase resource knowledge, train end-users, provide on-site support, and ensure the effective deployment of the ASMO BY WMS.
General Responsibilities:
- Support the configuration, implementation, and optimization of the WMS.
- Act as the first point of contact for WMS-related issues, providing timely support to end-users.
- Conduct end-user training and create documentation for better system utilization.
- Monitor WMS performance and identify opportunities for improvements.
- Collaborate with the Logistics Solutions Manager on inventory management strategies.
- Support WMS deployment and integration in warehouse operations.
- Document and maintain system configurations and troubleshooting procedures.
- Analyze system-generated data to enhance operational efficiency.
- Coordinate with IT teams and vendors to resolve advanced system issues.
- Stay updated on warehouse management technologies and recommend improvements.
Qualifications:
- Bachelor’s degree in Supply Chain Management, Logistics, Information Systems, or a related field from an accredited university.
- Preferred certifications or training in WMS solutions or logistics management (e.g., SAP EWM, Manhattan WMS).
- Minimum of 5 years of experience with warehouse management systems or in a related role.
- Strong understanding of warehouse operations and logistics processes.
- Proven experience in end-user training and technical system support.
- Excellent analytical and problem-solving skills for complex system issues.
- Strong communication and collaboration skills for diverse teamwork.
- Proficiency in data analysis and familiarity with reporting tools.
- Ability to provide hands-on support for warehouse operations.
