About the Job:
Canonical is a leading provider of open-source software and operating systems, renowned for its platform, Ubuntu. Our software powers critical enterprise initiatives in sectors such as public cloud, data science, AI, engineering innovation, and IoT. We cater to a diverse clientele, including top public cloud and silicon providers, as well as industry leaders across various fields.
We are seeking an Observability Engineering Manager to lead the development of our distributed tracing or service mesh products within the Observability group. As an Engineering Manager, you will be a coding leader who guides both architecture and code development, while also being a strong judge of character, setting expectations, and holding team members accountable.
Our vision includes developing an observability stack that simplifies deployment and operational tasks on Kubernetes, aligned with our goal of delivering an outstanding suite of open-source tools. This encompasses comprehensive solutions for metrics, logging, telemetry, alerting, tracing, and profiling, making observability integral to software practices.
In this role, you will manage a distributed team of engineers, oversee team processes, engage in one-on-one meetings, assess team health, review code, and represent Canonical at conferences.
Main Responsibilities:
- Manage a distributed team of engineers and its observability portfolio.
- Organize and lead team processes to achieve objectives.
- Conduct one-on-one meetings with team members.
- Identify and measure team health indicators.
- Interact with the open-source community.
- Review code produced by engineers.
- Attend conferences to represent Canonical.
What We Are Looking For:
- Exceptional academic record from high school and university.
- Proven experience in software delivery, ideally with open-source contributions.
- Fluent in professional written and spoken English.
- Experience with Linux (Debian or Ubuntu preferred).
- Excellent interpersonal skills, curiosity, flexibility, and accountability.
- Strong communication and presentation skills.
- Result-oriented with a personal drive to meet commitments.
- Willingness to travel up to 4 times a year for internal events.
Nice-to-Have Skills:
- Experience as an engineering manager with a track record in building high-performance teams.
- Professional development experience in Python or Go.
- Understanding of observability and monitoring importance.
What We Offer Colleagues:
- Competitive compensation based on geographic location, experience, and performance.
- Performance-driven annual bonuses or commissions.
- Distributed work environment with in-person team sprints.
- Personal learning and development budget of USD 2,000 per year.
- Annual compensation review and recognition rewards.
- Paid leave for maternity and paternity.
- Employee Assistance Program & Wellness Platform.
Canonical is committed to fostering a diverse workplace free from discrimination. We provide fair consideration to all applicants regardless of their identity. Join us in shaping the future of open-source technology from anywhere in the world.
