Senior Support & Software Engineer

About the job
Note* - This role is office-based in Riyadh, Saudi Arabia. Candidates must be based there or have the ability to relocate. Combine your Linux support and software engineering skills, passion for technology, and your general knowledge of the full stack, from hardware to application, networking, Linux and open source, to help customers get the most from their solution from Canonical. Our team provides exceptional technical support and engineering solutions to help customers with everything open source from Ubuntu Server and Desktop to OpenStack and Kubernetes. This is an exceptional opportunity for an open-source technologist who enjoys solving problems under pressure.

What your day will look like
Apply your knowledge of Linux virtualization using Libvirt/KVM, containers and Kubernetes along with your knowledge of TCP/IP networking to support customized solutions for our customers. Be the technical authority and demonstrate your experience with popular open-source software such as PostgreSQL, Corosync/Pacemaker, MongoDB, MySQL, and Apache. Provide advice on deployed architecture, implementing solutions for complex problems, and guiding customers to successful data center infrastructure operations. Communicate regularly with the customer team about ongoing issues.

What we are looking for in you
BA/BS degree in Computer Science or related technical field. Open-source development or scripting experience. Professional experience with OpenStack is a must. Professional experience with Kubernetes and/or Ceph. Must be able to speak English fluently. Excellent communication skills and extensive experience in customer-facing positions. High motivation, ability to multitask, and follow-up reliably on commitments. Experience with or willingness to learn new technologies, including LXD, Snaps, MAAS, Juju, and Ubuntu. Ability to travel.
If you have a passion for the latest open-source technologies, technical support, cloud-native development, data center technologies such as OpenStack, Kubernetes, and networking, you will love the Senior Support & Software Engineer role at Canonical.

What We Offer You
Your base pay will depend on various factors including your geographical location, level of experience, knowledge, and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilization. Our compensation philosophy is to ensure equity right across our global workforce. In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner. Personal learning and development budget of 2,000 USD per annum. Annual compensation review. Recognition rewards. Annual holiday leave. Parental Leave. Employee Assistance Program.