INSPIRE | EXHILARATE | DELIGHT
For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group excels as a hybrid retailer, offering a portfolio of eight owned brands and over 300 international brands across luxury, beauty, fashion, and art de vivre categories. Recently, Chalhoub Group has expanded into luxury watches, jewellery, and eyewear.
At Chalhoub Group, every step is taken with the customer at heart. The company has a presence in over 750 experiential retail stores, online, and through mobile apps, consistently focusing on innovation to enhance luxury experiences. The Group is home to 14,000 skilled professionals across seven countries and is ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.
Responsibilities:
- Achieve individual and collective sales targets while delivering exceptional Guest Experience.
- Implement CRM, Customer Experience (CX), and other key customer initiatives in-store.
- Collect data on customer behaviour to inform business reviews.
- Drive client relationships within an omni-channel approach.
- Provide pre-buying feedback on products.
- Promote loyalty programs and support in-store marketing events.
- Ensure adherence to visual merchandising guidelines and standard operating procedures (SOPs).
Qualifications:
- Strong communication skills.
- Background in technology is a plus.
- Previous retail experience is preferred.
What We Can Offer You:
Chalhoub Group provides opportunities for personal and professional growth through enriching experiences, learning and development opportunities, and diverse career paths. A competitive benefits package includes healthcare, child education contributions, remote and flexible working policies, and exclusive employee discounts.
Diversity and Inclusion:
Chalhoub Group is committed to fostering diversity of thought, culture, background, abilities, and perspectives. The company welcomes applicants from all backgrounds and ensures equal opportunity without regard to gender, age, race, religion, national origin, or disability status.
