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Manager - Network Operations

Core42 Abu Dhabi, United Arab Emirates Posted: 02 May 2024

Financial

  • Salary unspecified
  • Zero income tax location

Accessibility

  • Contact employer for details

Requirements

  • Experience: Senior
  • English: Professional

Position

The Manager - Networks Operations is accountable for overseeing and managing the functionality of our 24/7 Network Operations Centre and Cloud Infrastructure to ensure continuous operations, optimal performance, and security.

Responsibilities

Team Leadership

  • Manage and maintain resources to operate a 24/7 Network Operations Centre.
  • Set clear goals and objectives for the team and provide guidance and support to ensure successful execution.
  • Foster a collaborative and high-performance work environment, promoting continuous learning and professional development opportunities.

24x7 Monitoring

  • Oversee the 24x7 monitoring of network infrastructure and cloud environments to ensure uptime, performance, and security.
  • Implement and maintain monitoring tools and systems to proactively identify and address network issues and potential security threats.
  • Develop and refine monitoring procedures and escalation protocols to optimize response times and minimize downtime.
  • Lead incident response efforts, including troubleshooting network issues, coordinating with cross-functional teams, and implementing solutions to restore service quickly.

Capacity Management

  • Monitor network performance metrics and conduct regular capacity planning assessments to anticipate and address potential bottlenecks or performance degradation.
  • Collaborate with infrastructure teams to scale network resources and optimize performance based on evolving business needs and usage patterns.

Documentation and Reporting

  • Develop and enhance routine tasks to be performed by Network Operations Centre.
  • Create and maintain technical documentation of processes and procedures for network operations.
  • Maintain and comply with standard company technical and administrative procedures.

Other

  • Develop and maintain excellent customer relationships.
  • Coordinate special projects, inventory management and network audits.

Qualifications

To qualify, you must have a Degree in Computer Science, Information Technology, or related field with a minimum 5 years’ experience in network operations management, preferable in a diverse technological environment (cloud and on-premises infrastructure). In-depth knowledge of network protocols, technologies, and best practices. Strong leadership and team management skills. Relevant certifications are a plus.

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About Core42

Core42 accelerates what people, enterprises, and nations can achieve with AI. As a full-spectrum AI enablement solutions provider, we empower customers to thrive in the AI-driven era. Formed from the merger of G42 Cloud, Inception, and Injazat, we are dedicated to leveraging AI for meaningful change.

Benefits at Core42

    • Join an elite pool of 1500 AI specialists.
    • Opportunities to work on groundbreaking projects.
    • Comprehensive suite of AI, cloud, and cybersecurity services.