Technical Program Manager

About the Job
A Technical Program Manager (TPM) is responsible for managing projects to ensure adherence to timelines, budgets, and scopes. This includes acquiring resources and coordinating efforts of team members and third-party contractors to deliver projects as planned. The Technical Program Manager will also define project objectives and oversee quality control throughout the project's lifecycle.

Responsibilities

• Project Scope and Objectives:

  • Define technical project scope, objectives, and deliverables in collaboration with stakeholders.
  • Ensure alignment of project goals with business objectives and stakeholder expectations.
  • Develop detailed project charters and obtain formal sign-off from stakeholders.

• Project Planning:

  • Develop comprehensive project plans, including schedules, budgets, and resource allocation.
  • Identify and document project dependencies, critical paths, and key milestones.
  • Utilize project management tools to create and maintain project schedules, ensuring all tasks are assigned and deadlines are met.
  • Conduct post-project reviews to identify lessons learned and areas for improvement.
  • Document and share best practices and lessons learned with the broader organization.
  • Implement changes based on review findings to improve future project outcomes.

• Technical Problem Solving:

  • Coordinate between different stakeholders and teams to resolve technical problems.
  • Provide technical guidance and support to team members as needed, ensuring timely resolution of challenges to avoid project delays.

• Monitoring and Reporting:

  • Monitor and report project progress and performance against established goals and milestones.
  • Prepare and present regular status reports to stakeholders, highlighting progress, risks, and issues.
  • Implement mechanisms for tracking project metrics and KPIs.

• Team Coordination and Task Management:

  • Drive project-related team ceremonies and ensure all tasks have clear estimates and delivery dates.
  • Facilitate communication and collaboration among team members to maintain alignment and accountability.

• Task Documentation and Assignment:

  • Ensure all project tasks are documented and assigned appropriately in the project management tool.
  • Maintain an up-to-date project backlog and prioritize tasks according to project needs.

• Cross-Functional Collaboration:

  • Coordinate with cross-functional teams for smooth execution of project tasks.
  • Align project activities with other initiatives to avoid conflicts and maximize resource utilization.
  • Foster collaboration and synergy among teams to achieve project goals.
  • Report project progress to stakeholders regularly and maintain open communication to manage expectations.

• Compliance and Continuous Improvement:

  • Solicit feedback from team members and stakeholders to identify areas for process improvement.
  • Ensure adherence to all necessary controls and related information security policies and procedures.

Qualifications

• Preferred Qualifications:

  • A tertiary-level qualification from an internationally recognized institution.

• Experience:

  • 5 to 7 years of experience in project management, with at least 3 years managing technical projects in a software development environment.
  • Experience in technical supervision and demonstrated expertise in complex technical activities.
  • Proven track record of successfully delivering projects on time and within budget.

• Technical Competencies:

  • Strong understanding of SDLC, agile methodologies, and project management principles.
  • Proficiency with project management tools and software.
  • Ability to address technical issues and drive them to resolution.

• Behavioral Competencies:

  • Strong problem-solving skills, attention to detail, and critical thinking abilities.
  • Excellent communication and interpersonal skills.
  • Strong organizational skills and the ability to handle multiple projects simultaneously.

About Us
D360 Bank is a shariah-compliant digital bank aiming to provide the best financial experience in the Kingdom. Our vision is to reinvent finance through innovation and technology, making it convenient, accessible, and fair to all.

About The Team
Joining the D360 Bank Technology team positions you at the forefront of transformation in the financial and banking sector. You will work within a continuously compliant environment, contributing to the future of banking technology with an emphasis on innovation and customer satisfaction.