Position

We are looking for an Inside Systems Engineer (ISE) to collaborate effectively with the SE and Sales team in a defined territory. The ISE's primary mission will be to support the sales organization in all technical matters related to pre-sales, sales calls, and post-sales.

Responsibilities:

Pre-sales: Assist in qualifying sales leads from a technical perspective.
Sales Calls: Act as the main technical resource during sales calls, educating customers on issues ranging from features, specifications, functionality to integration.
Provide assistance and training to identified customers during the post-sales phase.

Required Skills:

Experience in technical/pre-sales support as a sales or systems engineer.
Experience in LAN/WAN/Internet services administration.
Strong understanding of DNS, NFS, SMTP, HTTP, and TCP/IP.
Familiarity with technologies such as Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Antivirus solutions.
Knowledge of protocols like RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, and 3DES.
Experience with encryption and authentication technologies.
Excellent telephone manner with strong spoken and written English skills.

Education: