Horizontal Digital is seeking a Digital Business Analyst / Product Owner who is passionate about enhancing customer experiences. The core belief of our consultancy is that you are only as good as your worst customer experience. We strive to create solutions that address customer needs for Fortune 500 companies by integrating strategy, data, design, and technology.
As a Product Owner, you will play a critical role in defining, refining, and delivering digital products that drive business success. You will bridge the gap between clients, UX/UI designers, developers, and strategists, ensuring clarity in requirements and execution. Your responsibilities will include managing product requirements, fostering client relationships, and collaborating with cross-functional teams to deliver exceptional digital experiences, such as enterprise-scale websites, eCommerce platforms, mobile applications, and service portals.
Key Responsibilities:
- Act as the primary point of contact for clients; gather feedback, conduct reviews, and ensure business objectives are met.
- Define and refine business and functional requirements, ensuring clear communication for developers.
- Create detailed Functional Specification Documents (FSDs) that translate requirements into actionable tasks.
- Collaborate with UX/UI designers to refine user experience and interface requirements.
- Work with developers, strategists, project managers, and QA teams to ensure project execution.
- Prioritize product features and user stories based on business impact and technical feasibility within an Agile framework.
- Manage backlogs, user stories, and acceptance criteria using Jira/Confluence.
- Conduct workshops and stakeholder meetings to gather insights and ensure product adoption.
- Facilitate User Acceptance Testing (UAT) processes to align products with business expectations.
- Identify risks, assumptions, and constraints, facilitating their resolution.
Required Skills and Experience:
- Excellent written and verbal communication skills in both Arabic and English.
- Strong client relationship management capabilities.
- Highly organized, proactive, and detail-oriented with the ability to manage multiple projects.
- Solid analytical and problem-solving skills with a clear understanding of digital transformation strategies.
- 3+ years of experience as a Product Owner, Business Analyst, or similar role in digital product development.
- Strong understanding of UX/UI principles and digital design processes.
- Experience in digital initiatives such as eCommerce, CMS, or customer portals.
- Familiarity with digital platforms like CMS, CRM, ERP (e.g., Sitecore, Salesforce preferred).
- Expertise in Agile methodologies and proficiency in tools such as Jira, Miro, and Confluence.
This is an exciting opportunity to join a forward-thinking team and contribute to projects that enhance user experiences across various digital platforms. If you are driven, innovative, and ready to embrace challenges, we would love to hear from you.
