HP Software Technical Consultant

As an HP Software Technical Consultant, you will lead the design of complex, innovative, and strategic solutions that address unique customer challenges and align with the organization's long-term goals. Your role will involve fostering deep and strategic relationships with key customers and stakeholders, acting as a trusted advisor who influences their business decisions.

Key responsibilities include:

• Collaborating with product managers and engineering teams to understand customer requirements and translating them into scalable SaaS solutions.
• Designing and architecting end-to-end solutions that meet the technical, functional, and business requirements of clients.
• Providing technical leadership and mentorship to development teams, ensuring adherence to best practices and architectural guidelines.
• Delivering compelling presentations and engaging with executive-level customers, articulating the value proposition of the organization's solutions.
• Developing and executing strategic account plans for high-profile customers, coordinating with sales teams to ensure long-term customer satisfaction and growth.
• Leading the design and implementation of intricate integrations with third-party solutions, showcasing the organization's ability to connect diverse technologies.
• Tackling intricate technical challenges and unexpected customer issues with innovative problem-solving skills.
• Leading or contributing to high-impact initiatives that drive revenue growth, improve operational efficiency, or enhance customer experience.
• Identifying potential risks associated with complex solutions and developing strategies to mitigate them.
• Organizing innovation workshops to explore new ways to address customer challenges and create novel solutions.
• Mentoring junior team members and promoting a culture of excellence and continuous improvement.

Education & Experience:

• Bachelor's degree in Computer Science, Engineering, or a related field; advanced degree preferred.
• Proven experience (6 years) as a Solutions Architect or in a similar role within the SaaS industry.
• Strong understanding of cloud-based architectures, particularly AWS/Azure/GCP.
• Proficiency in designing and implementing microservices-based architectures.
• Hands-on experience with containerization technologies (e.g., Docker) and orchestration tools (e.g., Kubernetes).
• Language fluency in Arabic and English.

Knowledge & Skills:

• Amazon Web Services
• Digital Employee Experience
• IT Services Management (ITSM)
• Microsoft Azure
• Data Science & Analytics
• Google Cloud (GCP)
• Application Programming Interface (API)
• Cloud Services
• Customer Success Management
• IT Infrastructure
• Request For Proposal
• Sales Process
• Sales Prospecting
• Software As A Service (SaaS)

Nice to Have:

• Relevant certifications (e.g., AWS Certified Solutions Architect, Azure Solutions Architect, Google Cloud Professional Architect).
• Experience with DevOps practices and tools for CI/CD pipelines.
• Familiarity with Agile development methodologies.