Technical Implementation Manager

As a Technical Implementation Manager in Payments at the Riyadh branch, you will be responsible for Project Management and Business Analysis for client Host-to-Host implementations. This includes work on PaySource for payment initiation, API (Application Programming Interface) and Open Banking implementations, as well as file-based information reporting.

Job Responsibilities:

• Deliver complex technical solutions to the firm’s largest global corporate and financial institution clients in the Riyadh branch.
• Conduct technical scoping meetings with clients to ensure their product and technical requirements are understood and met according to their business needs and the firm’s capabilities.
• Prepare Technical Statements of Work outlining product implementation options and timelines.
• Support clients during production migrations and production verification; provide timely status updates.
• Offer consultative early engagement support to both Sales and Clients on technical connectivity capabilities.
• Attend meetings and training sessions as necessary to continue development and product knowledge, becoming a subject matter expert in Technical Implementation.
• Identify and communicate process gaps and improvement opportunities; demonstrate willingness to take ownership of improvement initiatives.

Required Qualifications, Capabilities, and Skills:

• Experience implementing complex solutions with a technical integration element (e.g., SWIFT FIN, SWIFTNet FileAct, Host to Host, SFTP, API).
• Strong project management skills.
• Experience in Transaction Banking business and technical fields (Payments and Cash Management, Trade and Supply Chain Services, Global Custody).
• Knowledge of market-leading ERP and TMS applications.
• Strong business and technical analytical skills with attention to detail.
• Experience managing external clients and internal stakeholders.

Preferred Qualifications, Capabilities, and Skills:

• Knowledge of Saudi payment types (SADAD, Wage Protection System).
• Familiarity with the Saudi Payments landscape.
• Agile, PRINCE2, or Waterfall project management qualification or experience.
• SWIFT For Corporates Specialist and/or ACT CertICM preferred.
• Experience in Financial Services, including FinTech organizations.