As the Microsoft Data Center Campus Director, you will drive the delivery of world-class support services across your campus or metro. You will interact and maintain relationships with various authorities and partners across all sectors of the data center industry. You will use keen business acumen and financial management skills to manage operating costs effectively, while maintaining the highest standards of safety, security, and ecological responsibility. Excellent interpersonal awareness, ability to navigate ambiguity, and your mature communication skills will be pivotal in bringing your program management, technical abilities, and leadership experiences to a whole new level in supporting Microsoft’s success!
Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Data Center Campus Director, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.
Location: Damman, Ash Sharqiyah, Saudi Arabia
Work Conditions:
- Up to 50% work from home
- Travel 0-25%
- Full-Time
Responsibilities
As a Data Center Campus Director your responsibilities will include:
- Empower a culture of safety, security and compliance in all aspects of data center operations.
- Leadership, management, coaching, and development of Microsoft full-time employees across datacenters in your Metro.
- Accountable for the ongoing IT and Critical Environment (CE) support for all service lines ensuring the on-time and defect-free delivery of customer capacity within our SLA commitments.
- Responsible for ensuring the planning and delivery of all supporting physical infrastructure, logistics, and the resources required to meet anticipated growth within your Metro.
- Actively participate in incident management procedures relating to major incidents that impact Microsoft cloud services in your Metro.
- Ensure financial management of your metro including the development of detailed budgets, forecasts, and management of operational and capital spend.
- Management and oversight of all vendor/partner contracts and relationships.
Qualifications
Required Qualifications
- Bachelor's degree or equivalent AND 10+ years experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure).
- 5+ years experience leading, directly managing, and influencing a diverse organization of full-time employees across multiple disciplines and platforms.
Preferred Qualifications
- 7+ years' enterprise-level experience managing large scale and complex projects/programs AND 7+ years' experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU).
- 7+ years' experience in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling).
- Experience managing budget $5M+.
- Applicable certifications: ASICS/Inventory Control, CompTIA, Microsoft, Network Certifications, CCNA Certifications, ITIL v3 Foundation, Microsoft Operations Framework (MOF) Certifications, Leadership Development Certifications, PMP, CDCP.
Benefits
- Industry leading healthcare
- Educational resources
- Discounts on products and services
- Savings and investments
- Maternity and paternity leave
- Generous time away
- Giving programs
- Opportunities to network and connect
