Backend Engineer
Firefly Software Development Dubai, United Arab Emirates
Microsoft Dubai, United Arab Emirates Posted: 05 Aug 2024
About the Job
As a Business Applications Technical Specialist, you will work closely with sales teams to understand customer needs, goals, and challenges, showcasing how Dynamics 365 can facilitate their transformation. Your role will involve providing reassurance throughout the sales cycle, ensuring that the proposed solution aligns with customer requirements and expectations. By leveraging your technical expertise, communication skills, and customer-focused approach, you will inspire and influence customers to choose Dynamics 365.
The mission of Microsoft Business Applications is to assist customers in digitally transforming their businesses to drive new revenue sources, enhance customer engagement, and improve business operations for greater profitability. You will manage functional business processes and technical workloads within Microsoft's Business Applications sales organization, collaborating with important customers. Your key responsibility will involve addressing end-to-end business transformation needs by enacting, designing, and demonstrating solutions that are mapped to business value.
You will take part in the entire sales cycle and work alongside various stakeholders, including the Business Applications sales team, Microsoft partners, other Technical Specialists, and the Customer Success team. Your collaboration will be vital in identifying and successfully executing pipeline and customer solutions for your assigned category.
As a Technology Specialist focused on Business Applications, you will specialize in the Service category, which includes Customer Service, Omnichannel, and Field Service.
Responsibilities
Qualifications
Required:
Preferred:
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Microsoft Corporation is a leading technology company headquartered in Redmond, Washington. We specialize in software products like Windows OS, Microsoft 365, and hardware like Xbox and Surface PCs. Our mission is to empower every person and organization to achieve more through innovative technology.