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Technology Specialist

Microsoft Dubai, United Arab Emirates Posted: 20 Sep 2024

Financial

  • Estimate: $120k - $180k*
  • Zero income tax location

Accessibility

  • Hybrid
  • Visa Provided

Requirements

  • Experience: Senior
  • English: Professional

Position

About the Job
Are you passionate about helping customers transform their businesses? Microsoft is at the forefront of this transformation; come and help organizations rethink aspects of their business in a way that sets them and their people up for success. We enable customer transformation by leading the global sales strategy, enabling technical sales, driving sales motion innovation, and revenue execution for the Data & AI Commercial Solution Area in UAE.

The main goal of Microsoft Technology Specialists (TS) is to win the technical decision of customers to purchase and use Microsoft technology and cloud services, including databases, Analytics (such as Azure Databricks and Microsoft Fabric), and the Azure AI Platform. The TS role is expected to help customers' technical evaluators and decision-makers make sound decisions while identifying new opportunities for sales specialists to pursue. As a TS, you'll work within a virtual team of technical, partner, and consulting resources to educate customers at a technical level, demonstrate solutions, and win the technical decision, enabling the team to achieve or exceed quarterly sales targets in your accounts.

Being part of this team will allow you to maintain and develop your deep technical expertise across Microsoft and non-Microsoft cloud-based technologies. Microsoft’s mission is to empower every person and organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize shared goals. We are committed to respect, integrity, and accountability, fostering a culture of inclusion where everyone can thrive.

Responsibilities

  • Lead technical discussions with customers using consultative sales methodology to understand their needs and demonstrate how Microsoft solutions can meet those needs.
  • Build technical strategy by mapping customer vision into actionable plans, resolving concerns, and validating strong business cases for investment.
  • Drive technical assessments to map current landscapes and develop solid migration and modernization plans.
  • Design solutions that align with customer needs using technical knowledge and architecture skills.
  • Conduct proof of concepts (POCs) and pilots to create momentum for minimum viable products (MVPs) and integrate key AI technologies.
  • Identify new opportunities during customer engagements and act as a trusted advisor to address technical pain points with viable solutions.
  • Provide insights and best practices to engineering teams to address blockers and drive product improvements.
  • Maintain and grow expertise in Data Modernization, Analytics & Data warehousing scenarios, and AI technologies while keeping up to date with market trends.
  • Collaborate with partners, facilitating resources and supporting technical capacities to enhance customer experience.

Qualifications

Required/Minimum Qualifications:

  • 10+ years of technical pre-sales or consulting experience, or
  • Bachelor’s Degree in Computer Science, Information Technology, or related field AND 4+ years of relevant experience, or
  • Master’s Degree in Computer Science, Information Technology, or related field AND 3+ years of relevant experience, or
  • Equivalent experience.

Additional or Preferred Qualifications:

  • Knowledge of data and analytics platforms (e.g., Snowflake, MongoDB, AWS, GCP) and their financial performance and messaging.
  • Experience leveraging partner solutions to meet customer needs and scale opportunities.
  • Strong collaborative skills with the ability to foster relationships with customers and internal teams.
  • Excellent communication skills, both verbal and written, with a track record of effective technical presentations.
  • Proficient with SQL, NoSQL databases, and programming languages (e.g., Scala, Python).
  • Experience in the GenAI landscape (e.g., Azure OpenAI, AWS Anthropic, Google Gemini).

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any protected characteristic.

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About Microsoft

Microsoft Corporation is a leading technology company headquartered in Redmond, Washington. We specialize in software products like Windows OS, Microsoft 365, and hardware like Xbox and Surface PCs. Our mission is to empower every person and organization to achieve more through innovative technology.

Benefits at Microsoft

    • Comprehensive health, dental, and vision plans.
    • Hybrid workplace model for work-life balance.
    • Access to learning resources and professional development.