About the job
Company Description
OmniOps is a Riyadh-based technology solutions provider, serving organizations across Saudi Arabia and beyond. With offices in Jordan, Egypt, and Morocco, we specialize in empowering businesses to migrate and scale their AI technology infrastructure confidently, achieving a high level of maturity in their digital landscapes. Our comprehensive services and products guarantee seamless cloud migration, scalability, and management, ensuring optimal performance and consistent reliability for our valued partners.
Role Description
The ideal candidate will play a crucial role in customer engagement, solution design, and collaboration with sales and technical teams to deliver tailored solutions that meet our customers' needs.
Responsibilities:
- Engage with potential customers to understand their business needs, challenges, and technical requirements.
- Gather and analyze customer requirements to ensure solutions align with their needs.
- Perform product demonstrations to showcase the value and functionality of our solutions.
- Design customized solutions that address customer requirements, leveraging OmniOps' products and services.
- Prepare and deliver technical presentations and proposals that articulate the proposed solutions.
- Develop and execute POCs to demonstrate the feasibility and benefits of solutions to customers.
- Collaborate with sales teams to develop strategies for winning deals, including the creation of RFP/RFI responses.
- Act as a bridge between sales and technical teams, ensuring customer requirements are accurately communicated and addressed.
- Provide feedback to product management and development teams based on customer interactions to influence product roadmap and improvements.
- Continuously update knowledge on the latest industry trends, products, and technologies.
- Train the sales team on new products and solutions.
- Create and maintain comprehensive documentation for solutions, including architectural diagrams, technical specifications, and case studies.
- Assist in planning and scoping customer projects to ensure alignment with technical capabilities and customer expectations.
- Coordinate with internal and external resources to ensure successful project execution.
Qualifications:
- Bachelor’s degree in computer science, engineering, or a related field.
- 5+ years of experience in a presales or solutions architecture role.
- Strong technical background with expertise in AI and cloud technologies.
- Excellent communication, presentation, and interpersonal skills.
