Senior Engineer - DevOps
Katim Dubai, United Arab Emirates
Make an Impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion β itβs a place where you can grow, belong, and thrive.
About the Job
The Security Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational. Through proactive monitoring, identifying, investigating, and resolving technical incidents and problems, this role aims to restore service to clients effectively. The primary objective is to review client requests or tickets proactively and apply technical and process knowledge to resolve them while adhering to service level agreements (SLA). This role focuses on second-line support for incidents and requests of medium complexity and may also contribute to or support project work as needed.
Key Responsibilities:
Knowledge and Attributes:
Academic Qualifications and Certifications:
Required Experience:
Workplace Type: Hybrid
Join our growing global team and accelerate your career with us. Apply today.
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NTT DATA, Inc. is a trusted global innovator of business and technology services. We're committed to helping clients innovate, optimize and transform for long-term success. Our R&D investments help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity.