Backend Engineer
Firefly Software Development Dubai, United Arab Emirates
About the Job
Make an impact with NTT DATA. Join a company that is renowned for its technical excellence and leading innovations, committed to making a difference for clients and society. Our workplace embraces diversity and inclusion, creating an environment where you can grow, belong, and thrive.
The Security Managed Services Engineer (L2) role involves providing managed services to clients to ensure that their security infrastructures and systems remain operational. Your day will include proactive monitoring, identifying, investigating, and resolving technical incidents and problems, ultimately restoring services to clients. The primary objective of this role is to manage client requests or tickets efficiently, resolving them within service level agreements (SLAs) and focusing on second-line support for incidents with moderate complexity. Additionally, you may contribute to project work as required.
Key Responsibilities:
Knowledge and Attributes:
Academic Qualifications and Certifications:
Required Experience:
Workplace Type: Hybrid Working
About NTT DATA
NTT DATA is a global innovator of business and technology services, serving a significant portion of the Fortune Global 100. Committed to helping clients innovate and transform for long-term success, we invest over $3.6 billion annually in R&D. NTT DATA is recognized as a Global Top Employer with diverse experts in over 50 countries.
Equal Opportunity Employer
NTT DATA is proud to embrace diversity and provide an environment free of discrimination and harassment. We welcome applicants from all backgrounds and protected categories. Join our global team and accelerate your career with us. Apply today.
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NTT DATA, Inc. is a trusted global innovator of business and technology services. We're committed to helping clients innovate, optimize and transform for long-term success. Our R&D investments help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity.