Account Cloud Engineer

About the job

• Partners with customers, sales, engineering, and product teams to design, demonstrate, and deploy Oracle Cloud architectures that address customer business problems.
• Drives Oracle Cloud customer consumption by accelerating the adoption of Oracle cloud services including discovery, design, and deployment.
• Career Level - IC4

Responsibilities

• Engages with strategic customers, builds leadership relationships at multiple levels within organizations to design and implement solutions.
• Works directly with customers to gather requirements, develop architectures, and translates business needs into solutions.
• May implement solutions and ensure successful deployments through code development and scripting.
• Displays product/application understanding through highly customized presentation demonstrations to customers, and at conferences, and events.
• Supports customer from Proof of Concept (POC) through production deployment of services via resource configuration, planning, and customer education/training.
• Creates and distributes technical assets (white papers, solution code, blog posts, and video demonstrations).
• Serves as a leading contributor for customers and sales on technical cloud solutions and customer success.
• Identifies gaps and enhancements to influence engineering roadmaps for customer-driven features.
• Leading contributor, may provide direction and mentoring to others.
• Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization.
• May interact with C level.
• Maintains expertise by staying current on emerging technologies.