About the Job
We are looking for someone who is passionate about driving customer success by acting as a trusted advisor, building strong relationships, and ensuring customer satisfaction and retention. You will collaborate with the sales team to understand customer requirements and propose suitable Oracle cloud solutions. Responsibilities include conducting technical discovery sessions to gather detailed business and technical requirements and architecting comprehensive cloud solutions that meet customer needs while aligning with industry best practices.
In this role, you will present and demonstrate Oracle cloud solutions to customers, showcasing the value and benefits of our offerings. You will create and deliver technical proposals, presentations, and solution documentation, while staying updated on the latest cloud technologies by working closely with Oracle product management and engineering teams. Providing technical guidance during the sales cycle, including proofs of concept (POCs) and pilot projects, is essential.
Additionally, you will analyze industry trends, competitive landscapes, and emerging technologies to deliver strategic insights to the sales team and customers. Your role will also involve designing and delivering enterprise cloud architecture that clearly articulates business value through vision, capability models, assessments, and technical architecture. You will lead cross-functional Oracle teams to assist customers in designing, implementing, and governing enterprise cloud architecture and solutions on time.
Key Qualifications & Competencies
Must-Have Qualifications:
- 6 years of experience in technology and industry, with a focus on public cloud platforms.
- Proven experience as a Cloud Architect or in a customer-facing role such as Pre-Sales Solution Architect, concentrating on enterprise cloud solutions.
- Strong problem-solving abilities and strategic thinking regarding business and technical challenges.
- Deep understanding of cloud computing concepts, architectures, and technologies.
- Excellent communication and presentation skills to explain complex technical concepts to non-technical stakeholders.
Nice-to-Have Qualifications:
- Relevant hyperscaler cloud certifications.
- Experience with cloud implementation and adoption cycles.
- Familiarity with Open source, Cloud native, and Oracle technologies.
- Degree in computer science, information systems, or a related field.
Responsibilities
- Participate in customer engagements to collaboratively design and implement solutions, working directly with customers to gather requirements and develop architectures.
- Ensure successful deployments through code development and scripting.
- Deliver customized product and application presentations to customers at conferences and events.
- Support customers from the Proof of Concept (POC) to the production deployment of services through resource configuration, planning, and customer education/training.
- Create and distribute technical assets, including white papers, solution code, blog posts, and video demonstrations.
- Serve as a technical point of contact for customers and sales on technical cloud solutions and customer success.
About Us
As a world leader in cloud solutions, we leverage technology to tackle contemporary challenges. True innovation stems from diverse perspectives, with an inclusive workforce that promotes varied insights. We collaborate with industry leaders across many sectors. Our commitment to our employees includes a competitive suite of benefits, flexible options, and opportunities for community involvement through volunteer programs.
We are also dedicated to ensuring accessibility for individuals with disabilities throughout the employment process. If you require assistance or accommodations, please reach out to us.
We are an Equal Employment Opportunity Employer, welcoming qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.
