Senior Solutions Architect
MongoDB Dubai, United Arab Emirates
About the job
Oracle Customer Success Services takes a comprehensive, customer-centric approach to ensure success through a diverse array of services and solutions supported by certified and experienced implementers. This role is primarily focused on driving the adoption of Oracle Cloud Infrastructure (OCI) by showcasing Oracle’s cloud technology and providing unique engineering solutions to enhance customer service experiences.
As a Senior Siebel Architect, you will be responsible for designing, developing, and maintaining Siebel CRM applications to meet business needs. Collaboration with cross-functional teams—including business analysts, system administrators, and quality assurance testers—is essential to ensure seamless integration and optimal performance of the CRM system. As a Technical Subject Matter Expert (SME), you will engage directly with customers on new implementations, migrations, and maintenance projects, managing critical issues and ensuring customer satisfaction.
What you will be doing:
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Added bonus if you have:
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As a world leader in cloud solutions, Oracle emphasizes the importance of diversity within teams. We believe everyone’s insights fuel innovation and empower us to tackle challenges in new ways. Join Oracle to be part of a global organization that values growth, inclusivity, and impactful work.
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Oracle is a global technology leader, delivering advanced cloud solutions and innovative software. Our work impacts billions of lives every day, with a focus on cloud infrastructure, applications, and industry solutions. Join us to develop cutting-edge technologies and transform how the world does business.