About the Job
At Oracle Health, we put humans at the heart of every conversation. Our mission is to create a human-centric healthcare experience powered by unified global data. From patients to providers, payers, and the global population, our objectives are to improve health, reduce costs, and enhance the healthcare experience. We offer the most secure and reliable healthcare solutions, connecting clinical, operational, and financial data to improve care and advance decision-making around health and well-being.
As a Solution Architect on the Support Organization, you will work in a team environment to provide functional and technical expertise to our clients. You will work with Oracle Cerner technologies, prioritizing and planning issue resolutions both independently and collaboratively in a fast-paced team environment.
Responsibilities
- Use troubleshooting skills to perform investigations of front-end applications by gathering information, using troubleshooting tools, shadowing end users, and testing workflows.
- Create and maintain documentation and knowledge transfer materials across the lifecycle of an investigation.
- Collaborate with clients and internal teams to understand business needs and define FSI requirements.
- Design, develop, test, and implement FSI solutions using industry standards like HL7 and Cerner's Open Engine, OpenLink, or other integration tools.
- Troubleshoot and resolve complex interface issues, ensuring accurate and timely data flow.
- Configure and maintain FSI interfaces, optimizing performance and stability.
- Document interface specifications and processes for future reference.
- Stay current on evolving FSI technologies and best practices.
- Participate in system validation and integration testing activities.
- Communicate effectively with technical and non-technical audiences regarding interface design, functionality, and troubleshooting.
- Participate in on-call rotation as needed.
- Travel up to 20% and work from the Dubai office three days per week.
Required Experience
- Bachelor’s degree in information technology, Computer Science, or a related field (preferred).
- Minimum 3-5 years of experience in healthcare IT, with a strong focus on FSI and Cerner Millennium environment.
- Proven experience with HL7 standards, interface engines, and Cerner's Open Engine (OE) or similar tools.
- Experience with scripting languages like CCL and working with at least two Cerner Millennium products.
- Experience in Application Managed Services or SolutionWorks business units.
What We Will Offer You
- A competitive salary with exciting benefits.
- Learning and development opportunities to advance your career.
- An Employee Assistance Program to support your mental health.
- Flexible and hybrid working options.
- Employee resource groups that champion our diverse communities.
- Inclusive culture that celebrates individuality and offers benefits such as life insurance and meal vouchers.
About Us
As a world leader in cloud solutions, Oracle is committed to using innovative technology to tackle today's problems. Our inclusive workforce promotes diverse insights and perspectives. We believe in work-life balance and provide a suite of employee benefits designed to support our employees’ well-being and professional growth. We invite those interested in creating a positive impact to join us in our mission.
