About the job
Presight, an ADX-listed public company and a leading big data analytics company powered by Artificial Intelligence (AI), is seeking a meticulous and expert Engineer - Site Reliability. In this role, you will be responsible for building and supporting the Presight delivery model, empowering product and technology teams to develop and deliver high-quality products, improve platform infrastructure, and strengthen the reliability of products and solutions. You will play a crucial role in defining and establishing the delivery model for cutting-edge, next-generation analytics solutions and services at Presight.
Key Responsibilities:
- Drive scope definition, specification, and architecture for all services in the CI/CD pipeline that power the Presight delivery model.
- Foster a positive Site Reliability Engineering (SRE) culture that promotes frequent releases, high levels of automation, and software reliability.
- Lead and troubleshoot high-priority incidents impacting the organization, providing timely support to quickly resolve critical incidents.
- Identify application patterns and analytics to support better service level objectives while integrating self-service and resiliency patterns.
- Review and modify CI/CD principles and service maturity iteratively, striving for continuous improvement.
- Collaborate with internal teams to propose, architect, and implement innovative and transformational solutions for Presight.
- Champion SRE approaches across strategic systems to predict and prevent disruptive events and improve solution availability.
- Design and enable automated change, release, and upgrade management practices for existing products and solutions.
- Ensure compliance with defined IT governance controls, standards, and practices.
- Improve service availability and scalability through tuning, automation, tools, and processes.
- Manage 24/7 on-call support.
- Analyze service performance, identify bottlenecks, and provide measurable improvement plans.
- Serve as the primary point of contact for all matters concerning customers to develop a trusted advisor relationship with executive sponsors by understanding their business needs and technical challenges.
- Comply with Quality, Health, Safety and Environment (QHSE), Business Continuity, Information Security, Privacy, Risk, Compliance Management, and Governance policies and plans.
Qualifications:
- Bachelor’s degree in Business Analytics, Data Science, Computer Science, Engineering, or a related field.
- A minimum of 4-5 years of experience in DevOps operations and deployment.
- Hands-on experience with Cloud, Linux, Kubernetes, and Python is essential.
- Experience with Continuous Integration/Continuous Deployment (CI/CD) tools and DevOps processes is beneficial.
- Familiarity with Azure or any public cloud is required.
- At least 3 years of experience with architectural knowledge and understanding of distributed systems and cloud infrastructure.
- A highly detail-oriented and methodical approach to problem solving is desired.
- A passion for technology, troubleshooting, and customer service must be evident.
- Strong analytical mind and excellent verbal and written communication skills are necessary.
What we look for:
If you are a performance-driven, inquisitive individual with the agility to adapt to ambiguity, you will fit right in. You should be eager to explore opportunities for meaningful collaborations with stakeholders and aspire to create unique customer-centric solutions. A bias for action and a passion for conquering new frontiers in the AI space is at the heart of the Presight community.
What working at Presight offers:
- Culture: An open, diverse, and inclusive environment with a global vision that encourages personal growth and focuses on groundbreaking, industry-first innovations.
- Career: Outstanding learning, development, and growth opportunities via structured training programs and innovative, high-tech projects.
- Rewards: A competitive remuneration package with a host of perks including healthcare, education support, leave benefits, and more.
