Manager - Technology

Description
Established in the region for 40 years, PwC has around 8,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates. Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 328,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.

Business Unit Overview
The Technology Consulting team is shaping the Digital and IT market in the GCC. Working with Utilities to help them improve overall value delivered to their customers and employees by formulating digital strategies and help them in the implementation. We are helping clients unlock the potential of digital by increasing their customer engagement, providing their employees with powerful tools, and helping them optimise and digitise their operations. We are a growing team and looking for dynamic, flexible, proactive, and hardworking consultants who have a passion for shaping digital transformation positively in the GCC over the coming years. We have a strong pipeline of large, transformational opportunities with our clients which will provide great opportunities for all our people to step up and play significant and rewarding roles in an entrepreneurial and innovation-driven environment.

Specific responsibilities

• Creating the digital and technology vision and conceptual architectures for the clients.
• Carry out benchmarking analysis of the present business and technology ecosystem of Utilities with market-leading Utilities.
• Understand the present business and technology state of Utilities and carry out analysis based on the voice of business/employee to identify the gaps and recommend envisioned future states.
• Engaging senior stakeholders and leading sessions to solicit requirements for understanding and designing technical solutions, identifying integration touchpoints, data flow diagrams, designing application data models etc.
• Understand digital transformation strategy & roadmap for clients with business knowledge in the Utilities sector.
• Carry out business process study, understanding business problems, root cause analysis, process consultation, and improvement possibility identification.
• Technology consulting, identifying automation possibilities, suggesting potential solutions for business needs or problems.
• Work on architecture due diligence, cloud implementation, legacy architecture modernization.
• Provide technology solutions for business-critical applications and creating proposals for projects, cloud computing, information management, automations, application development & maintenance.
• Carry out cost analysis and prioritization of different initiatives for the Utilities and prepare a roadmap to achieve the same.
• Well versed with identifying the total cost of ownership of any digital solutions for the client.
• Client management & onsite coordinator for complex digital transformation projects.
• Technology due diligence to analyze current technologies used by the clients and determine ways to improve.
• Prepare and evaluate key project requirement-specific documents such as - business requirement document, functional requirement document & system requirement specifications.

Requirements and Education

• Bachelor’s degree in IT/Business/Engineering and equivalent.
• Master’s degree in IT/Business/Engineering and equivalent (Preferred).
• 8-10 years of global experience in the IT and digital transformation domain with over 6-8 years in Utilities Technology.
• Understanding of the Utilities ecosystem of different user personas and journeys.
• Prior experience of working and good understanding of Key Utilities technology solutions and their modules such as – Billing Systems, GIS, Asset Management System (EAM), ERP, Field Workforce Management.
• Prior experience of working and good understanding of Smart Metering and Smart Grids.
• Prior experience of working across the Utilities value chain for both Water & Electricity: Production/Generation, Transmission, Distribution, and Retail.
• Understanding of emerging technologies and their use cases in the Utilities ecosystem such as - Artificial Intelligence, RPA, IOT and others.
• Good understanding of different architecture and patterns to design & architect Utilities technology solutions.
• Strong data analysis and data storytelling skill set.
• Previous experience in digital transformation and Utilities technology engagements in the region.
• Familiar with Azure, AWS, Oracle, IBM, and SAP platforms.
• TOGAF certification is an added advantage.
• Organized, structured, and analytical approach to problem-solving.
• Proactive mindset in dealing with challenges in a customer-driven environment.
• Good written and verbal communication skills, comfortable dealing with senior stakeholders.
• Ability to develop and sustain effective working relationships both virtually and physically.
• Able to work flexibly and to tight deadlines.