Technical Trainer - DevOps

About
We are looking for a dynamic, organised, self-starter to join our Global Training & Development Team. In this role, you will create innovative and pioneering technical training solutions, facilitates classes on a global level for entry level to executive personnel and prepare/ maintain training materials and documentation using the ADDIE model – including discovery/need analysis.You will have the opportunity to mentor L1 and L2 (where applicable) and develop, implement, and deliver technical training programs that enhance individual learning and meet the needs of various functional or institutional productivity improvement efforts as well as create proposals and present new and modern ways for learning. This role would ideally suit someone who has operated in a DevOps or SRE role and likes the idea of helping to train people in this space.

• Responsible for developing recommendations and proposals for new technical programs, courses, solutions, etc. Including fully coherent business outcomes analysis aligned to and/or based on business Objectives and KPI’s.
• Build and deliver proposed courses/solutions on or before target deadlines.
• Deliver core Rackspace University courses.
• Active in social networks and social media and shares awareness of emerging trends in learning and technology.
• May speak at conferences.
• Maintain and build skill sets necessary to perform technical aspects of broad position functions or specific technical positions.
• Perform assessments to identify training needs for groups or individuals.
• Develop an appropriate mix of formal and informal training activities.
• Capable of building innovative and modern learning options/solutions (AR, VR, Podcasts, Videos, eLearning, gamification, etc.).
• Coordinate and prepare instructional materials for training and development programs.
• Maintain appropriate records of training activities and programs.
• Coach and support learners through development of peer networks.
• Communicate and build team relationships.

Knowledge/Skills/Ability

• Private-Cloud; VMware, Cisco, F5
• Other technical competencies such as; Python, Linux, Kubernetes, Openstack.
• Ability to manage Global Programs.
• Apply hybrid design principles and have knowledge of emerging learning trends and technologies.
• Handle challenges to content delivery and judge how best to ensure that the flow of the session is maintained.
• Apply coaching principles to their area of subject matter expertise.
• Integrate adult learning concepts into training programs.
• Advanced knowledge of principles and methods for curriculum development, design, and delivery.

Basic Qualifications (education/Experience)

• Bachelor’s degree in a related field required or equivalent work experience/certifications.
• Technical Degree (i.e. Computer Science, Information Systems) preferred.
• Industry recognized certifications preferred.
• Experience in subject and training as a technology practitioner and/or Talent/Learning Development professional leading presentations, public speaking, or classroom training for related technology and products or services.