About the Job
At ServiceNow, we strive to empower our customers and employees by innovating in ways that make work life seamless and efficient. As a member of our Solution Consulting team, you will play a vital role in our company's success by supporting various Solution Sales within Employee Experience, Customer Workflow, and ITX. Your contributions will directly influence revenue and client satisfaction while collaborating closely with Sales, Product Management, and the executive team.
Job Description
In this hands-on role, you will serve as a technical consultant who possesses an advanced ability to develop, position, and deliver product-specific solutions during sales cycles. You will work towards achieving quarterly and annual sales goals for an assigned territory.
What You Get To Do In This Role
- Act as a technical and domain expert for a client-facing sales team, supporting product sales.
- Lead discovery workshops to identify customer challenges and provide product demonstrations that align our solutions with their needs.
- Respond to product feature and technical inquiries from customers, channel partners, and colleagues.
- Offer feedback to product management on enhancements that can better address customer needs and provide additional value.
- Share and learn best practices with other Solution Consultants to improve team quality and efficiency.
- Stay updated on competitive analysis and market differentiation.
- Support marketing efforts including executive briefings, conferences, user groups, and trade shows.
Qualifications
To be successful in this role, you should have:
- 7+ years of pre-sales solution consulting or sales engineering experience.
- Proficiency with the ServiceNow platform or technical expertise in cloud software solutions.
- Experience collaborating effectively with product management, product marketing, partners, and professional services.
- Strong territory management skills, including pipeline building and working with sales counterparts to ensure execution excellence.
- Willingness to travel as necessary.
Additional Information
ServiceNow is committed to creating a diverse and inclusive environment where all voices are heard and valued. We encourage candidates from non-traditional backgrounds to apply. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.
Flexibility and trust are key to our work culture, allowing our team members the freedom to work from where they feel most productive. If you require accommodations during the application process, please reach out for assistance.
We look forward to seeing how you can contribute to our ambitious goals at ServiceNow!
