Product Designer II

About The Job

• Develop deep domain knowledge of your squad's product area and team up with your manager to solve the toughest problems.
• Design for you isn’t just pretty interfaces - you’ll spend a lot more time understanding the problem space through generative research, synthesizing insights, running ideation sessions/workshops to design a delightful customer experience.
• Minimize assumptions in your design process.
• Work with the PM to define your focus areas and contribute to the overall direction of your product area while measuring ongoing improvement.
• Get continuous feedback from the users through different stages of the problem-solving process.
• Create simple, elegant solutions to complex interaction problems with high attention to details.
• Help facilitate cross-functional, collaborative workshops focused on achieving desired outcomes, such as generating ideas, soliciting feedback, or building consensus.
• Use and evolve our design system to design flows, prototypes, sketches, and high-fidelity visuals for your features.
• Think in terms of scalable systems, not just one-off solutions.
• Use a variety of metrics to evaluate and continuously improve the user experience.
• Continuously improve design processes, knowledge, and tools to measurably enhance productivity and product quality.
• Proactively drive cooperation within the design chapter & contribute to fostering collaboration with other departments.
• Regularly present your work to peers, stakeholders, and leaders for review and feedback.
• Contribute to a creative, supportive culture and mentor junior team members.

What You Need to be Successful

• Minimum 3-5 years of full-time UX & UI design experience in an agile consumer-focused, high-performance organization.
• An effective problem solver with experience in partnering with Product Managers to develop the strategy and rationale for features.
• Minimum 2-3 years of experience in researching with users using various qualitative and quantitative research methods.
• Experience in organizing workshops/sessions with different stakeholders.
• Advanced knowledge of design and prototyping tools such as Figma, Sketch, Invision, Zeplin, etc.
• An outstanding portfolio showcasing your thought process and an advanced understanding of user experience.
• A track record of shipping top-notch design, and an understanding of what details matter at each stage of the release cycle.
• Knowledge of validating hypotheses through qualitative and quantitative data.
• Deep thinker and natural communicator who clearly articulates design decisions and tells compelling stories that inspire action.
• Ability to manage multiple work streams in an agile, fast-paced, changing environment.
• Humble, curious, and open-minded with a growth mindset who thrives on continuous feedback and learning.
• Preferably a Bachelor’s Degree in Fine Arts/Design/Marketing/Graphic Design, Visual Communication, Multimedia graphics/Computer Sciences.

Who We Are

• As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
• We were founded in Kuwait in 2004 and acquired by Delivery Hero (DHER) in 2015.
• This gives us a unique outlook - local knowledge with global expertise.
• It also allows us to innovate, create and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.
• We deliver across 9 countries with more than 4,500+ employees!
• Our food delivery business works with over 27,000 brands and almost 50,000 branches.
• Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less!
• Talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide.