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IT Support Specialist

Turner & Townsend Riyadh, Saudi Arabia Posted: 10 Apr 2024

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Financial

  • Salary unspecified
  • Zero income tax location

Accessibility

  • Contact employer for details

Requirements

  • Experience: Entry Level
  • English: Professional

Position

  • Location: Riyadh, Saudi Arabia
  • Employment Type: Full-time
  • Department: Talent Pool
  • Company: Turner & Townsend
  • Job Description:
    • Initial meet and greet of all visitors to the IT/FM support hub.
    • First point of contact for all users of the head office.
    • First line assistance provision to people visiting the support hub location, including call logging for escalation purposes.
    • Provision of loan equipment. Providing equipment to new joiners and collection from leavers.
    • Assisting with general IT admin tasks such as new user setup, and PC builds.
    • Handling incoming deliveries and providing information to the Procurement team.
    • Building positive working relationships within the business.
  • Qualifications:
    • Bachelor’s degree in IT or a related field.
    • Basic understanding of user administration, Active Directory, Microsoft Exchange 365, and Outlook in a corporate environment would be useful, but not essential.
    • Basic understanding of managing hardware and software assets.
    • Usage of Office 365 products (MS Teams, One Drive, SharePoint etc.).
    • Experience of ITIL based call management system, e.g., FreshService would be an advantage but not essential.
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About Turner & Townsend

A global consultancy business serving clients in the real estate, infrastructure, and natural resources sectors.

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