Backend Engineer
Firefly Software Development Dubai, United Arab Emirates
Unifonic Overview
Unifonic is a dynamic startup in the SaaS space that is revolutionizing the way businesses communicate. With a team of 500 passionate individuals dedicated to delivering outstanding experiences to over 5000 customer-centric companies, Unifonic prides itself on its collaborative work environment, where creativity and new ideas are constantly encouraged. As shareholders in the business, our team members are not just employees; they are Unifones. Join us and be part of something significant!
About the Job
As an Engineering Manager for Software at Unifonic, you will be responsible for defining, leading, and delivering products on time and within budget. You will oversee the entire life cycle of projects/products, communicate closely with key stakeholders, support Unifonic’s product portfolio, and continuously improve processes and methodologies related to product, project, and vendor management.
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Job Requirements:
Benefits:
Join Unifonic and help shape the future of communication!
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Unifonic is a leading customer engagement platform and Software-as-a-Service (SaaS) provider based in the Middle East. It uses conversational AI technology to streamline omnichannel communication and revolutionize customer experiences for businesses. Unifonic’s solutions empower organizations to manage all their customer communication channels, including text, voice, WhatsApp, and web, from a single platform. This helps businesses to create stronger customer relationships while minimizing communication infrastructure costs. Unifonic specializes in connecting local enterprises with their customers, including leading banks, financial institutions, and government entities throughout the region, as well as healthcare, retail, e-commerce, and transport and logistics providers worldwide. With proven expertise in serving emerging markets since 2006, Unifonic safely handles over 10 billion annual transactions for millions of recipients across 160 countries. Unifonic’s commitment to service excellence is backed by a local corporate presence in six countries and a dedicated team of over 400 professionals serving clients 24/7.
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