Business Analyst - CRM
Virtusa Dubai, United Arab Emirates
About
Yassir is the leading super app in the Maghreb region, transforming the delivery of daily services. Operating in 45 cities across Algeria, Morocco, and Tunisia, with recent expansions into France, Canada, and Sub-Saharan Africa, Yassir is backed by approximately $200M in funding from VCs around the world. We offer on-demand services, such as ride-hailing and last-mile delivery, and are now introducing financial services to enhance digital transactions for our users. We're focused on creating a marketplace that provides essential services while incorporating social values.
We are seeking a visionary Head of Analytics to lead and expand our analytics capabilities. This vital role will oversee a team of business intelligence specialists and data analysts who deliver actionable insights across Yassir’s ecosystem. You will play a crucial part in shaping our data-driven strategy to enable business growth, improve operational efficiency, and enhance customer satisfaction across our ride-hailing, food delivery, and financial services verticals.
Location
Algiers, Algeria / Cairo, Egypt / Casablanca, Morocco / Tunis, Tunisia / Dubai, United Arab Emirates
Work Conditions
Contractor
Hybrid
Key Responsibilities
Strategic Leadership:
Team Development and Management:
Insights and Decision Support:
Operational Excellence:
Requirements
Experience:
Technical Expertise:
Leadership and Collaboration:
Education:
Nice-to-Have
Why Join Yassir?
At Yassir, you'll be part of a mission-driven team working to revolutionize the way people live and work in the MENA region and beyond. We offer:
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Yassir is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in 45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa. It is backed (~$200M in funding) by VCs from Silicon Valley, Europe and other parts of the world. We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally. Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values.