About the Role
This position provides strategic leadership for the day-to-day operations of a museum facility, focusing on the optimal performance of all critical assets including MEP systems, HVAC, fire and life safety, BMS, elevators, lighting, security, and IT. The role ensures compliance with international museum standards, oversees vendor performance, and represents the museum in various operational forums. Additionally, it emphasizes the safeguarding of museum collections, driving sustainability goals, and developing annual facility management strategies.
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Key Responsibilities
- Provide strategic leadership for the day-to-day operations of the museum facility, ensuring optimal performance of all critical assets in accordance with agreed SLAs.
- Safeguard the museum’s collections by maintaining environmental controls (temperature, humidity, ventilation, and lighting) in line with international museum standards for art preservation.
- Lead facility readiness for exhibitions, high-profile events, and VIP visits, working closely with the Museum Operations team.
- Oversee vendor, contractor, and service provider performance to ensure high-quality, cost-efficient, and compliant delivery of maintenance and technical services.
- Act as the primary liaison with the company City Operations for all facility-related services, including utilities, landscaping, custodial services, waste management, pest control, and parking.
- Ensure compliance with statutory requirements by coordinating with Qatar Civil Defense, Ashghal, and other authorities for timely inspections and certification renewals.
- Partner with the company Capital Projects & Development (CPD) on facility upgrades, modifications, and expansion projects.
- Represent the museum in facility-related audits, forums, and committees, and escalate critical issues to senior management as needed.
- Drive the implementation of company and international standards for occupational health, safety, environmental management, and fire prevention.
- Approve work permits and completion certificates, ensuring strict adherence to HSE protocols and risk management measures.
- Oversee regular safety audits, emergency drills, and risk assessments in collaboration with company HSE and City Operations.
- Ensure the integrity of security and fire protection systems to safeguard the museum building, staff, visitors, and art collections.
- Champion company’s sustainability goals by monitoring and optimizing energy, water, and waste performance.
- Develop annual facility management strategies, operational plans, and budgets, and present regular reports to museum leadership.
- Review incident reports and root cause analyses, ensuring corrective actions and continuous improvement initiatives are implemented.
- Promote systematic work programs, mentoring, and training for staff, with a particular focus on developing National talent and building team capacity.
- Ensure full compliance with ISO standards and OHSAS regulations, including the execution of audits and timely closure of action points.
- Perform other reasonable tasks as assigned by supervisor.
Minimum Knowledge, Skills & Experience
- Bachelor’s degree in Engineering, Facilities Management, Operations Management, or a related field.
- 6-8 years of full-time experience in facilities and asset management, including 2 years in a supervisory role.
- In-depth knowledge of critical building systems (MEP, HVAC, fire & life safety, BMS, and security).
- Strong understanding of international museum standards for environmental control, preservation, and visitor safety.
- Proven track record in vendor and contract management, with expertise in service-level agreements and cost control.
- Knowledge of Qatar's statutory and regulatory requirements, including QCD and Ashghal, and relevant ISO and OHSAS standards.
- Exceptional leadership and people management skills, with the ability to mentor, develop, and inspire diverse teams, complemented by strong negotiation and stakeholder engagement capabilities.
- Excellent writing skills with the ability to draft and edit a variety of written reports and communications and to articulate ideas clearly and concisely; Arabic proficiency is an advantage.
- Proficiency in Microsoft Office applications.
