Technical Delivery Manager – PROS Revenue Management
Airlines and Aviation Company Abu Dhabi, United Arab Emirates
Unlock employer Al Rayyan, Qatar Direct to Company 1 hour ago · 04 Nov 2026
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Unlock employer & apply directlyAbout the Role / About the Job In this role, you will collaborate with the Supervisor to devise and implement strategies for promotional items and merchandise that resonate with the organizational objectives and brand identity. You will support the creative direction of product concepts and designs, engage in brainstorming sessions with cross-functional teams, and oversee the creative development of products to ensure visual consistency and messaging alignment with the organization's branding. Key Responsibilities - Collaborate with the Supervisor to implement strategies for promotional items and merchandise that align with organizational objectives and brand identity. - Support in the creative direction of product concepts and designs, ensuring they resonate with target audiences and align with current market trends. - Actively contribute to brainstorming sessions with cross-functional teams (Marketing, Events, Communications) to generate innovative ideas for events and campaigns. - Oversee the creative development of products, ensuring visual consistency and messaging alignment with the organization’s branding. - Support the design, production, and procurement processes of promotional items and event-specific merchandise. - Ensure the timely delivery of high-quality products by coordinating with vendors and suppliers. - Monitor and evaluate the performance of merchandise across events and campaigns, gathering feedback to improve future projects. - Manage the creation and implementation of project plans and timelines, ensuring deliverables meet quality standards and deadlines. - Engage in the selection and management of vendors for creative production, ensuring that all contracted deliverables meet brand guidelines and quality standards. - Support the negotiation of contracts with suppliers, ensuring that timelines, budgets, and expectations are clearly defined. - Develop and maintain strong relationships with agencies and external suppliers to facilitate effective communication and collaboration. - Assist in managing inventory levels for merchandise, ensuring that stock is available in sufficient quantities for upcoming events and campaigns. - Monitor and report on stock levels, coordinating with suppliers to prevent stockouts and overstocking. - Track merchandise shipments and deliveries, ensuring proper documentation and adherence to procurement policies. - Conduct market research to stay informed about the latest trends in merchandise and promotional items, ensuring that products remain relevant and appealing. - Collaborate in developing and executing visual merchandising strategies that maximize product appeal and align with brand objectives. - Support the Supervisor in generating ideas for new products and ensuring the creative direction aligns with organizational campaigns, seasonal initiatives, and events. - Work closely with internal teams such as Marketing, Events, and Communications to ensure that merchandise aligns with broader campaigns, events, and other initiatives. - Coordinate with different departments to ensure seamless production and distribution of customized merchandise for special projects and events. - Assist in proposing, developing, and managing the annual budget for merchandise and promotional items, ensuring projects are delivered within scope and financial targets. - Track and report on budget expenditures and assist in making recommendations for cost-effective solutions. - Assist the Supervisor in monitoring the operations team’s progress on ongoing initiatives, ensuring operational efficiency. - Ensure that all merchandise production complies with organizational policies, legal regulations, and procurement standards. - Contribute to the preparation of regular progress reports for senior management, highlighting key achievements, challenges, and recommendations for improvement. - Maintain detailed documentation of creative production projects, including vendor contracts, product designs, and timelines. - Perform other reasonable tasks as assigned by Supervisor. Minimum Knowledge, Skills & Experience - Bachelor’s degree in Graphic Design, Marketing, Business Management, or a related field. - 2-5 years of experience in creative production, merchandising, or a related role, with a focus on merchandise design and procurement. - Prior experience in inventory management, stock monitoring, and supply chain coordination is preferred. - Strong understanding of creative production processes, from concept to execution, including design, production, and procurement. - Proficiency in project management tools, familiarity with inventory management software and systems for tracking stock and shipments, and experience in working with design software. - Basic understanding of digital asset management tools for maintaining product catalogs, including high-quality images and descriptions. - Strong visual sensibility and understanding of design principles to ensure products align with brand guidelines. - Excellent planning skills with the ability to establish priorities and complete multiple projects within deadlines. - Excellent interpersonal communications, customer service, and negotiation skills. - Excellent speaking and writing skills with the ability to draft and edit a variety of written reports and communications and articulate ideas clearly and concisely; Arabic proficiency is preferred. - Proficiency in MS Office applications.
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