Account Manager

We are seeking a dynamic and results-driven Account Manager to join the company. The role will focus on managing and growing key accounts within the Oman market, driving business opportunities, and achieving assigned sales targets. The ideal candidate will have strong experience working with System Integrators (SIs), a solid understanding of the IT solutions landscape, and the ability to position the company's offerings effectively to prospective customers.

Key Responsibilities

• Protect the company's Interests

  • Maintain strict confidentiality of all business-related information involving the company, its partners, suppliers, and customers.
  • Ensure full compliance with company policies, procedures, and internal/external audit requirements.
  • Represent the company professionally in alignment with the company’s core values.
  • Adhere to ISO standards and internal governance frameworks.

• Plan and Forecast Projects from Prospective Customers

  • Stay updated on market trends, customer needs, and industry developments within Oman.
  • Build strong, consultative relationships with customers, including engagement at the C-level.
  • Understand competitor positioning within accounts and strategically position the company's solutions.
  • Promote and sell the company’s full portfolio, including Servers, Storage, Networking, Security, Virtualization, Backup, Disaster Recovery, Support, and Managed Services.
  • Identify and develop a pipeline of prospective customers and projects within the financial year.
  • Maintain accurate sales forecasting and pipeline management.
  • Drive opportunities from identification to closure, ensuring profitability for the company.

• Achieve Sales Targets

  • Meet and exceed quarterly and annual sales targets assigned by the Sales Manager.
  • Take full ownership of winning projects and expanding the company's market share within assigned segments.
  • Identify and develop new business opportunities and accounts.
  • Build long-term customer relationships and enhance customer satisfaction.
  • Maintain strong understanding of customer requirements and buying behavior.
  • Demonstrate solid technical knowledge of the company's offerings.
  • Utilize escalation processes where required and collaborate with internal teams (Pre-sales, PM, Finance, and Contracts).
  • Lead sales cycles including presentations, negotiations, and deal closures.

• Propose Technical & Commercial Solutions

  • Professionally represent the company in all client engagements.
  • Collaborate with principal partners to deliver end-to-end solutions.
  • Ensure proposals are accurate, competitive, and submitted in a timely manner.
  • Focus on value-based selling rather than price-driven approaches.

Qualifications

• 5–7 years of relevant experience in IT solutions / system integration sales.
• Bachelor’s degree in Business Administration, IT, Engineering, or a related field.
• Strong network and relationships within the Oman market.
• Proven track record of achieving and exceeding sales targets.
• Strong skills in:
  • Opportunity Qualification
  • Proposal Development
  • Negotiation & Closing
  • Account Planning & Strategy
  • Customer Relationship Management

Location
Muscat, Muscat Governorate, Oman.