Assistant Manager, Sales

About the Role
This position focuses on driving business growth through the acquisition of new customers and the development of existing customer relationships. As a member of the sales team, you will be responsible for identifying opportunities across various market segments and ensuring that customer needs are met with value-based solutions.

Key Responsibilities

• Identify, qualify, and win new business opportunities across customers, channels, and market segments.
• Develop and manage a strong sales pipeline to achieve sales, revenue, and NNS targets.
• Build strong relationships with existing customers, increasing share of business through cross-selling and upselling.
• Conduct regular customer visits (Route plan), understand customer needs, and develop value-based commercial proposals.
• Maintain accurate customer, opportunity, and activity records in C4C, ensuring forecast accuracy and sales process compliance.
• Negotiate commercial agreements that balance customer value with company profitability.
• Collaborate with Marketing, Finance, Supply Chain, Operations, Technical, and Customer Service teams to deliver seamless customer solutions.
• Monitor market trends, competitor activity, and customer developments to identify growth opportunities.
• Ensure compliance with company policies, pricing guidelines, and professional standards.

Key Success Measures

• New customer acquisition and business wins
• Revenue and NNS growth
• Pipeline coverage, conversion, and win rates
• Customer retention and account growth
• C4C discipline and forecast accuracy
• Customer satisfaction and relationship strength
• Effective market coverage and opportunity generation

Location
Kuwait

Contract
This is a full-time position.