About the Role
As a Business Development Manager, you will drive business growth by focusing on the promotion and adoption of technology-driven products and services. This role requires a proactive approach to identifying opportunities, building strong relationships with clients and partners, and collaborating across teams to design tailored solutions that meet customer needs and align with our technological vision.
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Key Responsibilities
Business Development:
- Establish and cultivate long-term relationships with clients and partners to promote business growth in technology-driven language and localization services.
- Leverage a deep understanding of the company’s products and services to prepare and deliver impactful proposals, solution demonstrations, and presentations to prospective clients.
- Proactively explore emerging technologies and market trends to identify opportunities for product and service expansion.
Technology-Focused Solution Design:
- Work closely with clients to understand their technological needs and recommend solutions that leverage our tech platforms and language services.
- Collaborate with the product and technology teams to refine offerings and align with client requirements.
- Serve as a technology advocate, communicating the value of our innovative tools and solutions to clients and partners.
Sales Pipeline and Performance Management:
- Build and manage a robust sales pipeline, ensuring timely follow-ups and accurate forecasting.
- Track and analyze key performance metrics, providing regular reports and actionable insights to senior management.
- Develop strategies to optimize the sales process and enhance efficiency.
Cross-Functional Collaboration:
- Partner with internal teams, including operations, quality assurance, marketing, and technology experts, to ensure seamless delivery of solutions.
- Actively contribute to the ideation and development of new technology features and enhancements to meet market demands.
- Facilitate knowledge-sharing sessions to keep teams informed about product updates and market trends.
Networking and Industry Engagement:
- Represent the company at technology and industry events, conferences, and trade shows to promote the brand and establish new connections.
- Maintain an up-to-date understanding of the competitive landscape and industry developments.
- Engage in thought leadership activities, such as participating in panels, webinars, or publishing articles on technology’s role in language services.
Client Relationship Management:
- Build and maintain trust with clients by providing consistent, high-quality service and support.
- Address client inquiries and concerns promptly, ensuring satisfaction and long-term engagement.
- Proactively gather client feedback to inform continuous improvement of products and services.
Qualifications
- A bachelor’s degree in business management or any related field is preferable.
- Approximately 8 years of proven enterprise sales experience gained in a high-tech, IT Consulting or Technology Services company selling to enterprise and strategic accounts.
- Extensive experience of successfully selling into complex accounts with a strong negotiation and closing track record.
- A good understanding of Language and Translation services and the challenges faced within the specific market sectors.
- Excellent analytical and problem-solving skills.
- Ability to work under pressure and meet tight deadlines.
- Strong verbal and written communications skills.
- Excellent in-person and phone-based presentation skills.
- Excellent level of proficiency with MS Office Project, Excel, Visio, PowerPoint, and SharePoint.
- Excellent command of both spoken and written English.
