About the Role
The Business Development Officer will be responsible for providing comprehensive administrative support, managing the Braxtone Club Program, expanding the service provider network, and enhancing business relationships with clients in Oman. This position reports to the Operations Manager and focuses on driving business growth and improving client satisfaction through various initiatives.
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Key Responsibilities:
- Provides administrative support to ensure efficient operation of the office, including filing, generating reports, preparing meetings and presentations, and ordering office supplies.
- Answers phone calls, schedules meetings, and supports visitors.
- Manages the Braxtone Club Program and works to expand the service provider network.
- Collects funds from garages and enrolls service providers in the program.
- Conducts market research and analyzes collected data.
- Obtains new product suppliers and promotes the company’s services.
- Collects and analyzes market data to understand business trends.
- Maintains relationships with customers, including insurance companies, brokers, rental car agencies, and others.
- Arranges meetings with potential clients such as insurance agencies and brokers.
- Assists in managing service providers, including onboarding new providers and negotiating discounts and reduced rates.
- Addresses customer complaints in collaboration with office administration.
- Manages public relations with Omani ministries, banks, and governmental offices.
- Aids in digital media advertising efforts.
- Works to organize events and promotions that enhance sales and awareness of the company in Oman.
- Markets and secures new accounts for the RSA program and related activities.
Important Notes:
- Commission is only payable if all KPI targets are achieved.
- Commission is payable for business sourced by the Business Development Officer, with a fee due to Braxtone arising from services presented by the BDO to clients or for contracts signed that include a 12-month commitment with a minimum business amount.
- The BDO is assigned specific clients for sourcing business.
Educational, Skills and Experience:
- Previous experience in administrative support and business development roles.
- Strong organizational skills and attention to detail.
- Ability to conduct market research and analyze data effectively.
- Excellent communication and interpersonal abilities.
- Proficiency in digital media advertising and event planning.
- Knowledge of the Omani business environment and regulations.
Typical Working Conditions
- Normal working hours of 45 hours a week, from 8:00 AM to 4:00 PM.
- Occasional weekend and/or evening work may be required.
- This job may involve occasional business trips outside Oman.
