Business Specialist

About the Role
This position focuses on developing new business opportunities and growing revenue across Kuwait by identifying prospective clients, expanding existing accounts, promoting certification, audit and training services, and maintaining a strong sales pipeline.

Key Responsibilities

• Develop digital & online sales/marketing strategies and telemarketing efforts to promote the company Academy courses.
• Conduct client meetings, presentations, and commercial discussions.
• Achieve agreed sales, revenue, and new-business targets.
• Coordinate sales campaigns, including mailshots, calls, and database updates.
• Maintain the enquiry and proposal log, including strike-rate analysis and analysis of business lost to competitors.
• Coordinate day-to-day business activities with clients, the regional head office, and certifying offices.
• Schedule audits through timely and effective communication with clients.
• Maintain and update operational databases and systems, including CRM, Salesforce, CERTIQ, SharePoint, BOSS, and CATS.
• Maintain client files and internal company documents and forms.
• Prepare training materials and certificates.
• Handle invoicing and follow-up on payments, liaising with the Finance division to keep information up to date and collecting payments from clients.
• Comply with all HSE requirements in accordance with company procedures.

Qualifications

• Bachelor's Degree, preferably in Engineering or a related discipline.
• 3–5 years of experience in B2B sales or business development.