As a Customer Experience (CX) Solution Sales Executive, you will enable customers to transform how they engage their own customers—delivering connected, intelligent experiences across marketing, sales, service, commerce, and customer data. In this quota-carrier role, you will work with named existing and prospective accounts to accelerate adoption of the company's CX portfolio. You will partner closely with customer stakeholders and the company's teams to drive meaningful business outcomes and long-term value.
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Responsibilities
- Drive strategic sales cycles for the company's CX solutions that support end-to-end customer experience transformation.
- Build, develop, and expand relationships with key customer stakeholders across multiple lines of business.
- Influence customer requirements, guiding them toward best-in-class the company's capabilities and aligned solution roadmaps.
- Shape long-term customer strategies and jointly develop concepts that support sustainable success.
- Provide ongoing updates on pipeline, customer engagements, and deal progression.
- Support customer adoption, value realization, and post-sale success through strong collaboration with internal teams.
- Engage cross-functional the company's experts to bring the full value of the company to the customer.
Requirements
- Several years of progressive responsibility in solution sales, ideally in Customer Experience, CRM, digital engagement, or enterprise software.
- Strong technical or business understanding of one or more CX domains.
- A proven ability to cultivate trusted, long-term customer relationships.
- Excellent communication skills with the ability to articulate value, build common ground, and guide customer conversations with clarity.
- The ability to operate independently, prioritize effectively, and deliver results in complex environments.
Work Conditions
- Expected Travel: 0 - 10%
- Career Status: Professional
- Employment Type: Regular Full Time
- Additional Locations: #LI-Hybrid
Location
Bahrain
